Collections Associate

We are changing the way people buy or lease cars, fixing the largely broken used cars sector.

Spotawheel, an Endeavor company, is a trusted high-tech used cars B2C platform that redesigned the whole buy-sell process from scratch, ensuring value, transparency and customer satisfaction at the highest levels throughout.

Launched in 2015, we are currently incorporated in 3 countries, growing aggressively towards our mission of disrupting the €500 billion European market. Spotawheel has been recognized as one of Europe’s fastest-growing companies for three consecutive years, 2021, 2022 & 2023, by the Financial Times.

Unlike traditional used car dealers, we rely on advanced proprietary technology to be much more efficient and effective in the way we work, being able to sustain top vehicle quality and customer experience at large scale.

Our people at Spotawheel are our driving force, trusting them to meet and exceed our customers’ expectations. We invest in our people first and foremost, so that we can create a culture of excellence, recognition and ethics that is above all fun to be a part of.

We are currently looking for a Collections Associate to join our Team in Nea Ionia.

Your Key Responsibilities will be to:

• Monitor and manage customer accounts, ensuring timely collection of overdue payments

• Handle both inbound and outbound calls in a professional manner to negotiate and agree on payment arrangements
• Collaborate with internal departments to resolve disputes or billing discrepancies
• Maintain accurate and up-to-date records of all collection activities and customer interactions in internal systems

Requirements

• University Degree in Business Administration or other relevant field is a plus
• Minimum 1 year of working experience in a relevant position
• Excellent knowledge of MS Office (excel etc) and G-Suite (google sheets etc)
• Experience with ERP systems will be considered an asset
• Good command of the English language, both written and verbal
• Strong communication and persuasion capabilities as well as problem-solving and negotiation skills
• Ability to perform under pressure and meet tight deadlines

Benefits

• Spotawheel Stock Option Plan
• Group Health Insurance Program
• Daily exposure on top-notch technologies, practices and methodologies
• Professional development plan & specialization in a high-demand market
• Unlimited support to achieve your personal aspirations
• Values based, fun and fast-paced environment