Project – the aim you'll have
As a Delivery Manager you'll work closely with our clients to build and implement cloud computing and AI solutions. On a daily basis you'll be responsible for understanding customer needs, proposing the best solutions and implementing them. You'll be managing a team to deliver quality fixed projects and iterative value to end users in our business unit focused on cloud computing and AI implementations.
Position – how you'll contribute
- Building and maintaining collaborative relationships with key clients
- Monitoring fixed project scope and ensuring effective client communication
- Managing monthly settlements with clients and team members
- Team management – driving professional development, performance reviews, and salary management
- Creating and maintaining a healthy team culture through coaching, facilitating, and protecting the team from distractions
- Managing team certification processes and skills matrix development
- Overseeing project resource allocation and utilization
- Leading recruitment, onboarding, and offboarding processes
- Defining and measuring metrics to track team progress, goals, and areas for improvement
- Working effectively across multiple projects simultaneously, with exceptional context switching abilities
- Formal handling of contracts and clauses that are the basis for cooperation with clients
Expectations – the experience you need
- More than 4 years of experience in a similar managerial position
- Commercial experience in managing, influencing, and measuring team performance in a global multinational environment
- Experience in managing career paths of project team members from both financial and technological perspectives
- Experience in leading agile teams delivering fixed projects while ensuring quality and addressing issues
- Experience in monitoring and ensuring the margin and profitability of projects
- Demonstrated ability to efficiently manage multiple projects simultaneously and excel in context switching
- Fluent English and Polish both written and spoken
Additional skills – the edge you have
- Understanding of cloud computing platforms
- Knowledge of AI/ML implementation processes and best practices
- Familiarity with certification processes for cloud platforms
- Strong client relationship management skills
- Experience in leading cloud managed services projects
Our offer – professional development, personal growth:
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
Position at: Software Mind Poland
This role requires candidates to be based in Poland.
