About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Cloud Engineer

Location: United Kingdom; Remote

Experience: Mid Level

Job Function: Cloud Operations

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Cloud Engineer manages and improves cloud infrastructure and services within established standards and patterns. This role contributes directly to system reliability, security, and operational efficiency while owning solutions of low to moderate complexity.

Cloud Engineers participate fully in operational support, incident response, and remediation activities, applying sound judgment when implementing changes within defined guardrails.

Applicants must be living in the UK and must hold a valid Right to Work in the UK. The role can be undertaken remotely from the UK.

Responsibilities

Infrastructure as Code (IaC)

Works independently with Infrastructure as Code toolsets to deploy and enhance cloud infrastructure
Writes new or enhances existing infrastructure code of low to moderate complexity
Seeks review for higher-risk or non-standard changes and participates in peer code reviews

Configuration

Builds and maintains configuration code to support reliable and secure services
Implements configuration changes independently within established patterns
Reviews and supports configuration work performed by less senior peers when needed

Task Automation

Develops automation using scripting languages, REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
Delivers automation solutions of low to moderate complexity that improve operational consistency
Participates in automation reviews and knowledge sharing

Networking

Applies cloud networking concepts to maintain a strong security posture
Implements approved networking changes aligned with established protocols and standards
Seeks guidance for complex or non-standard networking scenarios

Monitoring & Alerting

Works with Azure Monitor to administer and enhance monitoring and alerting configurations
Ensures systems are monitored appropriately and alerts are actionable
Supports improvements to observability and incident detection

Patch Management

Coordinates and executes patch management activities
Troubleshoots routine patching issues independently and escalates complex cases as needed

PKI Knowledge

Applies working knowledge of PKI concepts in support of customer and hosted environments
Performs PKI-related tasks with minimal supervision
Reviews routine PKI work completed by less senior engineers
Participates in cross-functional certificate reviews

Product Knowledge

Works with Keyfactor’s hosted products and core functionality
Deploys and configures products to a baseline or moderate complexity level
Performs low to moderate complexity troubleshooting
Supports operational readiness and stability of hosted offerings

Minimum Qualifications, Education, and Skills

High School Diploma or equivalent experience
Strong related work experience and general knowledge within their functional area
Hands-on experience with Microsoft Azure, including native services and tooling
Experience with Infrastructure as Code (IaC) and configuration management tools
Proficiency in PowerShell scripting (medium to high complexity)
Strong Windows systems administration experience, including Windows Roles & Features and Active Directory
Strong problem-solving skills, with the ability to troubleshoot moderately to highly complex issues
Effective written and verbal communication skills with a professional demeanor
Strong organizational, time-management, and attention-to-detail skills
Proven ability to collaborate within and across teams
Self-motivated with the ability to manage projects to completion with some oversight
Able to thrive in a fast-paced, deadline driven environment. #LI-NA1

Compensation

Salary will be commensurate with experience. 

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. 

Here are just some of the initiatives that make our culture special:  

Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
Comprehensive benefit coverage globally.
Generous paid parental leave globally.
Competitive time off globally.
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.  

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.  

Customers are core.  

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.  

Innovation never stops, it only accelerates.  

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.  

We deliver with agility.   

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.  

United by respect.   

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.  

Teams make “it” happen.  

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.  

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. 

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

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