Clinical Trainer

WE ARE TITANIUM HEALTHCARE

Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just aren’t getting the medical care they need. We’re on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.

Join us in our mission!

We are committed to advancing health equity through California’s CalAIM initiative, including the Enhanced Care Management (ECM), Community Supports (CS), and Health Home Program (HHP) programs. We support vulnerable members of our communities by providing high-quality, person-centered care coordination. Our teams are innovative, collaborative, and passionate about improving healthcare delivery.

POSITION SUMMARY

At Titanium Healthcare, you will be part of a mission-driven team dedicated to advancing health equity across California. As a Clinical Trainer, you will play a critical role in strengthening clinical training, reinforcing documentation and compliance standards, and supporting staff readiness across Enhanced Care Management and Community Supports programs.

You will join the Training & Education team and collaborate closely with Quality Assurance and Clinical teams to ensure training reflects regulatory requirements, audit expectations, and real-world workflows. Titanium Healthcare offers competitive compensation, comprehensive benefits, and opportunities for professional growth within an organization that values innovation, accountability, and collaboration.

The Clinical Trainer is responsible for developing and delivering clinically focused training that directly supports staff competency, documentation quality, service consistency, and compliance across Titanium Healthcare’s CalAIM programs, including Enhanced Care Management, Community Supports, and the Health Home Program.

This role is a core component of Titanium Healthcare’s CalAIM infrastructure. The Clinical Trainer ensures that CalAIM requirements are not only understood conceptually, but are consistently translated into day-to-day workflows, documentation practices, and member-facing service delivery. Training content is designed to reinforce CalAIM’s focus on whole-person care, interdisciplinary coordination, health equity, and accountability to Managed Care Plan and Department of Health Care Services expectations.

The Clinical Trainer serves as a licensed clinical subject matter expert on the Training & Education team and is responsible for standardizing how clinical expectations are taught and reinforced across onboarding, refresher training, and remediation. This role works closely within the Training & Education team and in partnership with Quality Assurance and Clinical Leadership to ensure that training aligns with audit findings, policy updates, and program performance trends.

This position is instructional and educational in scope. The Clinical Trainer teaches approved clinical workflows, documentation standards, and compliance expectations and reinforces how clinical tasks should be completed and documented within Titanium Healthcare systems. The role does not include clinical oversight, case consultation, chart approval, clinical sign-off authority, or member-specific clinical decision-making. Clinical oversight and member-level decision-making remain the responsibility of designated clinical leadership.

WHERE YOU’LL WORK

This position is remote. Standard business hours are Monday through Friday from 8:00 am to 5:00 pm.

WHAT YOU’LL DO

Clinical Training Development & Delivery

• Develop and deliver clinically focused training for Enhanced Care Management, Community Supports, and Health Home Program staff, including Lead Care Managers, Care Coordinators, Housing Navigators, and clinical support roles
• Create, update, and maintain standardized clinical training materials, including slide decks, job aids, workflows, and competency tools
• Facilitate virtual and in-person training sessions using adult learning principles and trauma-informed, person-centered approaches
• Ensure clinical training content aligns with Titanium Healthcare policies and documentation standards

Clinical Content & Compliance Education

• Translate Department of Health Care Services CalAIM requirements and Managed Care Plan guidance into clear and actionable training content
• Reinforce clinical expectations related to Comprehensive Assessments, Care Management Plans, Transitions of Care, Health Promotion, safety planning, and member engagement
• Reinforce CalAIM expectations related to integrated care delivery, interdisciplinary coordination, and accountability for member outcomes through standardized training
• Support implementation of policy updates, audit findings, and corrective action plans through targeted retraining and education initiatives

Quality & Performance Collaboration

• Partner with Quality Assurance staff to identify audit trends and documentation gaps and develop training-based interventions
• Support audit remediation efforts by reinforcing documentation standards and required workflows through training
• Track training participation and completion to support compliance reporting and monitoring

Program & Team Collaboration

• Serve as a member of the Training & Education team and work in partnership with Quality Assurance and Clinical Leadership to ensure clinical consistency across onboarding, Titanium University, refresher trainings, and Managed Care Plan-specific education
• Work with Clinical Leadership to ensure training content reflects current clinical standards while maintaining clear role boundaries
• Provide clinical input into training curriculum updates, workflow improvements, and policy education materials
• Stay current on CalAIM program updates, regulatory guidance, and Managed Care Plan expectations impacting training priorities

WHO YOU ARE

• Ability to translate CalAIM requirements, clinical standards, and Managed Care Plan expectations into clear, practical, and standardized training content
• Strong facilitation and adult learning skills, with the ability to engage diverse learners in both virtual and in-person environments
• High attention to detail, with a strong focus on documentation accuracy, consistency, and audit readiness
• Ability to identify common documentation and workflow gaps and reinforce corrective practices through training
• Strong written and verbal communication skills, including the ability to develop clear training materials and explain clinical and compliance concepts in an approachable, practical manner
• Strong organizational and time management skills, with the ability to manage multiple training initiatives and meet deadlines
• Ability to collaborate effectively within the Training & Education team and across Quality Assurance and Clinical teams while maintaining appropriate role boundaries
• Professional judgment and discretion when addressing compliance topics, audit findings, and training remediation needs
• Consistently operate a computer and standard office equipment in a home-office or remote work setting
• Ability to remain in a stationary position for extended periods while conducting virtual training sessions or developing training materials
• Ability to speak clearly, maintain a professional presence on camera, and manage virtual training platforms for extended durations
• Ability to review and develop detailed training materials and documentation with sustained attention to detail
• Occasionally required to move or carry training materials or equipment weighing up to 15 pounds
• Ability to travel occasionally for in-person training sessions, onboarding, or meetings (less than 10%)
• Fluent in English (written and verbal)
• Excellent verbal and written communication skills, including the ability to convey and exchange information in a clear and concise manner
• Adequate hearing and vision (with corrective devices if necessary) 
• Ability to identify problems and use logic and related information to develop and implement solutions
• Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures
• Ability to communicate clearly in-person, by phone, and electronically
• Frequent use of computers, keyboard, and handheld/mobile devices
• Competent with computers, email, virtual platforms, and Microsoft Office based programs
• Ability to type for extended periods
• Must be able to remain in a stationary position
• Ability to maintain professionalism and safety in diverse environments

WHAT YOU’LL NEED

• Active Licensed Vocational Nurse license or higher (Registered Nurse or equivalent)
• Clinical experience in care management, care coordination, or Medi-Cal managed care programs, including Enhanced Care Management or Community Supports, or equivalent experience with demonstrated ability to learn and apply CalAIM requirements
• Demonstrated knowledge of Department of Health Care Services CalAIM requirements, Enhanced Care Management Core Services, and Managed Care Plan compliance standards
• Experience delivering clinical education, training, or staff development, with the ability to translate clinical, regulatory, and documentation requirements into clear and effective training content
• Distraction-free home workspace with a secure internet connection

NICE TO HAVES

• Prior experience in a training, education, quality assurance, or clinical leadership support role within CalAIM, Medi-Cal managed care, or care coordination programs
• Experience supporting audit preparation, corrective action plans, or quality improvement initiatives through training and education
• Familiarity with eClinicalWorks or a comparable electronic medical record system used for care management and documentation workflows
• Experience developing standardized, audit-defensible training materials, including slide decks, speaker notes, job aids, and competency tools for multi-trainer use
• Background in adult learning methodologies, instructional design, or train-the-trainer programs
• Experience delivering virtual training and maintaining learner engagement in remote environments
• Demonstrated ability to adapt training content based on audit trends, staff performance data, feedback, and evolving program requirements

WHAT YOU’LL ENJOY

• Make an impact: an organization who cares about its employees, communities, and the future of healthcare
• Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself
• Growth: opportunities to develop and grow your career with us
• Community: you are encouraged to have a voice, share your opinions, and have individual impact on the business
• Paid Time Off: 12 holidays and up to 3 weeks of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, and reproductive loss

• Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model

• Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan
• Flexible Spending, Health Savings & Dependent Care Accounts
• Life/AD&D insurance funded 100% by Titanium Healthcare
• Supplemental Short-Term Disability

• Employee Assistance Programs
• Protect your pet(s) with Pet Insurance
• 401(k) plan 

EEO Statement

At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce.

Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.