Clinical Services Manager

• 1 x full-time, ongoing | Better Connect Consortium
• Rockhampton, Hervey Bay, Emerald or Gympie + Hybrid + regional travel
• $116,000 - $135,000 (based on experience & quals) + 12% Super + up to $18,550 salary packaging

Lead clinical excellence across a collaborative mental health system

If you’re a senior clinician looking to influence practice on a broader scale, this is your opportunity to drive clinical quality, strengthen governance, and shape a connected, recovery‑oriented mental health and AOD system across multiple partner organisations.

As Clinical Services Manager (CSM), you’ll provide consortium‑wide clinical leadership — supporting consistent, trauma‑informed, evidence‑based practice, without holding operational management of programs. It’s the perfect role if you thrive on collaboration, coaching clinical leaders, and guiding system‑level improvement.

Your role, your impact
As Clinical Services Manager, you will:

• Provide clinical leadership and governance across the Better Connect consortium.
• Support person‑centred, evidence‑based, trauma‑informed practice.
• Offer expert advice on clinical risk, ethical practice and quality improvement.
• Lead and develop Clinical Supervisors, strengthening reflective practice.
• Coordinate cross‑consortium workforce development and shared training.
• Partner collaboration - Work closely with partner organisations to improve integration and consistency.
• Represent Better Connect in sector forums and contribute to service design and innovation.

What's in it for you
At Each you’ll be supported to be your best.  We provide:  

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety 
• Supportive & inclusive culture – Join a genuinely fun, inclusive workplace led by a manager who invests in their people, champions your growth, and supports you to develop in the direction you want to take your career.
• This is a unique opportunity which sees you work across the 8 partnering organisations. 
• Hybrid role to support a work life balance 
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment. 
• Relocation support - If you have relocated permanently for work purposes you may be 
  able to substantially increase your take-home pay by salary packaging some or all of 
  your relocation costs.
• Free, confidential support – Our Employee Assistance Program is available for you and your family.
• Employee benefits - Maxxia offer a range of benefits to their salary packaging customers including cashback from over 400 retailers (including supermarkets, cinemas, travel, clothing retailers).
• Build Strong Connections – Develop trusted relationships with families, service providers, and the community.

About you
You’re an experienced mental health clinician and leader who brings:

• Strong clinical governance and quality improvement experience.
• Skilled in clinical supervision and supporting supervisors.
• Able to influence practice and culture without direct operational authority.
• Collaborative, relationship‑focused, and confident engaging diverse stakeholders.
• Strong knowledge of MHAODSP frameworks and sector standards.
• Consortium/multi‑agency experience is highly desirable.

You will hold:

• A tertiary qualification in Social Work, Occupational Therapy, Mental Health Nursing, or a related discipline
• A postgraduate mental health qualification or equivalent specialist mental health training and experience
• A recognised mental health credential (e.g. AMHSW, credentialed mental health nurse, or equivalent)
• Postgraduate qualifications in leadership, management, or clinical governance are desirable.

Who you'll be working with

Reporting to the Better Connect General Manager, you’ll work across four locations, supporting staff and strengthening collaboration across the partnership.

This is a unique opportunity to work alongside eight partnering organisations — Stride, QuIHN, Wellways, CQID, Open Minds, Flourish, and Gympie & District Women’s Health Centre — ensuring high-quality, consistent service delivery across the network.

You’ll collaborate closely with the Operations Manager and General Manager to drive service excellence, while also directly supporting two Each teams within the partnership.

Next steps 
To view the full Position Description, click here or visit each.com.au, go to Work With Us > Careers > Open Roles and search for this position. For further information about the position, please contact Jonathan Turk (Better Connect General Manager) at [email protected]

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!

Next Steps in the Hiring Process 
Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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