Clinical Scheduler

TLDR

Coordinate and schedule Skilled Nursing patient care, ensuring effective communication and productivity among nurses while providing exceptional customer service to staff and families.

The Clinical Scheduler is responsible for the Skilled Nursing, (Registered Nurse and Licensed Vocational Nurse) patient scheduling for HCP of Texas.

To schedule patients for Start of Care (SOC) as they are set to “Admit” in the system.

To discharge care plans as patients discharge from Home Health

To communicate and coordinate with the nurses to make scheduling changes as needed to accommodate patients.

To key in the frequency into Kinnser Wellsky as the nurses communicate them by email.

This a Full time M-F 8am to 5pm onsite position in Dallas

Duties and Responsibilities:

To communicate with the RN’s when a ROC is needed and follow up for timely completion.

To communicate with the RN’s when a supervisory visit is required.

To be responsible to ensure that every nurse is meeting productivity and be able to explain variances in productivity in bi-monthly utilization meetings with upper management.

To maintain the weekend report and assign the proper on-call nurse for each assigned territory.

To maintain the territory map and make corrections/adjustments as needed.

To schedule the Home Health Aides as requests are made for them by the RN Case Managers.

To schedule the Social Worker as requests are made for them.

To report scheduling issues and concerns.

To provide excellent customer service to the clinician staff, internal team, sales team and the patients and families that we serve.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Skills and Education:

A basic knowledge in healthcare setting is a plus.

Excellent customer service skills a must.

Home Health and Scheduling experience a plus.

Must be organized, assertive, customer service driven, computer savvy.

Education: High School Diploma