Clinical Programs Specialist

Position Responsibilities:

• Lead administrative and operational tasks to support the implementation and operations of clinical programs, including pharmacogenomics, MTM, adherence, opioid safety, concurrent and retrospective drug utilization review, and other initiatives as needed
• Support clinical programs business development needs, including client contracting, vendor management, preparation of opportunity analyses, and program sales support
• Validate program identification and claim files, fax and letter communication proofs, vendor invoices, and client invoices for accuracy on a reoccurring basis
• Generate data outputs and analyze large data sets to monitor program quality and identify enhancement opportunities
• Manage large scale projects to support business needs
• Maintain drug lists to support operations of clinical programs including periodic drug list maintenance, weekly and quarterly list reviews, and ad-hoc updates
• Ensure customer satisfaction, demonstrate genuine compassion and care, and provide professional customer service in a fast-paced environment.
• Uphold general business needs and operations as required

Required Qualifications:

• 2+ years of applicable experience in a clinical pharmacy setting PBM, health plan, or related health care experience
• 1+ years of prior experience in business analysis, project management, or related fields
• Ability to manage multiple complex projects simultaneously with minimal direction
• Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint
• Active, unrestricted pharmacy technician license

Preferred Qualifications:

• Proficient in querying large data sets, and coding languages are a plus
• Experience with Confluence, Jira, Tableau, Salesforce
• Experience with specialty pharmacy, home infusion, and related care coordination services
• Highly detail-oriented and analytical 

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Benefits

Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents.

Judi Health provides full-time employees with the following benefits at no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment.