Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.
The Clinical Operations & Compliance Coordinator is responsible for providing administrative and operational support to Heartbeat Health’s clinical entities and provider network. This role plays a key part in maintaining regulatory compliance, supporting operational efficiency, and facilitating smooth coordination across Licensing, Business Operations, and Legal teams. The Coordinator will help uphold the company’s standards of quality, compliance, and organizational excellence in delivering virtual cardiology care.
About the Role:
This is an entry-level position suited for a highly organized, detail-oriented individual seeking to develop foundational experience in healthcare operations and telehealth compliance. The Coordinator will work closely under the direction of the Senior Manager of Clinical Operations, and will assist with maintaining regulatory compliance, processing filings, and supporting day-to-day operational activities.
Operations Support & Administration
Provide day-to-day operational and administrative support for clinical professional licensing and related compliance functions.
Manage multiple concurrent administrative tasks and meet strict deadlines with accuracy and professionalism.
Maintain organized documentation and records related to provider licensing, credentialing, and regulatory compliance.
Opportunity for data visualization, dashboards, and creating company-facing materials to showcase project status.
Serve as a central point of contact for internal requests related to clinical operations and compliance tasks.
Be onsite at the NYC office at least once a week to manage incoming and outgoing mail, supporting operational logistics.
Cross-Functional Collaboration
Assist with the maintenance and monitoring of internal business operations records, learn the ins and outs of telehealth business models to support company success. Partner with Licensing, Business Operations, and Legal teams to ensure streamlined workflows and accurate recordkeeping.
Support ad hoc projects such as compliance reviews, quality assurance initiatives, and internal audits that improve operational efficiency, compliance processes, and provider experience.
Contribute to process documentation and continuous improvement initiatives within the Clinical Operations team.
About You:
Bachelor’s degree in Public Health, Social Science, Business, or a related field.
1–2 years of experience in operations, compliance, or administrative support (internship experience accepted).
Proficiency with standard business tools including Microsoft or Google suite.
Strong organizational skills with exceptional attention to detail.
Excellent written and verbal communication abilities.
Ability to manage multiple priorities in a dynamic and fast-paced environment.
Demonstrated initiative, reliability, and professional judgments.
Eagerness to learn and develop within a healthcare operations environment
About our Culture:
We are mission-driven: we're revolutionizing the way cardiovascular care is delivered
We are fast-paced & agile: we move quickly, iterate often, and value experimentation
We are remote-first: flexibility, autonomy, and trust are at the core of how we operate
We care about diversity: diversity allows us to build an excellent patient experience
We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
This position offers the opportunity to gain hands-on experience in healthcare operations, regulatory compliance, and multi-state corporate administration. The Clinical Operations & Compliance Coordinator will receive guidance and mentorship from experienced leaders while developing a strong foundation in healthcare regulatory processes, licensing, and operational management.
