Clinical Onboarding Manager

Allara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 40,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.

The Opportunity 

We are seeking an experienced Clinical Onboarding Manager to lead critical operational functions supporting our rapidly growing network of 350+ healthcare providers across all 50 states. This role is essential to our scaling strategy as we continue to grow. You will fully own the process of onboarding Allara providers from credentialing through their first 30 days, maintaining strong relationships with providers and other key stakeholders. 

Location: Hybrid SoHo office in NYC, at least three days a week (Tuesday/Wednesday/Thursday) with flexibility as needed

Your Impact 

• Define, optimize and own all onboarding steps for providers, including technical and systems onboarding, required training steps, collection of all necessary provider documentation, and handoff to the clinical management team. 
• Maintain warm and engaging relationships with providers throughout the onboarding process, ensuring timely and seamless transitions into care.
• Follow up consistently and proactively to ensure onboarding tasks are completed in a timely manner and provider capacity expectations remain on schedule. 
• Develop and maintain KPIs, SOPs, QA measures, and dashboards for monitoring provider onboarding steps. Regularly report on key metrics to leadership. 
• Collaborate with internal stakeholders to improve operational workflows and data management practices, and design and implement automations to foster process improvement.

Required Qualifications 

• 3+ years of healthcare operations experience, with at least 1 year in a management role 
• Experience managing distributed healthcare provider networks (100+ providers preferred).
• Proven track record in operational analytics and KPI management.
• You’re relentless and able to follow up consistently with providers and problem solve on the fly. 

Preferred Qualifications

• Background in multi-state telehealth, digital health, or virtual care operations strongly preferred.
• Experience with multi-state healthcare operations and provider network management.
• Experience with learning management systems or provider onboarding software solutions. 

What Allara Offers 

Compensation & Career Growth

• $75,000-$85,000

Actual compensation will be determined based on a variety of factors, including but not limited to: candidate experience, education, certifications, and skill set. In addition to base salary, our total compensation package includes equity, comprehensive health benefits (medical, dental, vision), generous paid time off, and additional wellness and professional development perks.

Work Environment & Flexibility

• 3-day hybrid in NYC
• Unlimited PTO & 11 company holidays

Health & Wellness

• Medical, dental, and vision benefits
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Long- and short-term disability coverage
• Annual employee wellness stipend

Family & Future Planning

• 401(k) plan
• Parental leave & family planning support benefits

Additional Perks

• Company-issued laptop
• Annual work-from-home stipend
• A collaborative, mission-driven culture focused on improving patient care

At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We’re an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.