About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
ABOUT THE ROLE:
We’re looking for a Clinical Merchandising Manager to support category strategy, ingredient curation, and clinical communication across our supplement assortment. This role ensures clinical evidence and practitioner relevance are embedded in product evaluation, category strategy, education, and go-to-market execution—strengthening practitioner trust and differentiation across the platform.
The Clinical Merchandising Manager will serve as a key clinical stakeholder, working cross-functionally with Merchandising, Partner Management, Marketing, Education, Academy, and Suppliers to translate clinical research and market insights into actionable assortment decisions, clinical communications, and strategic priorities.
*Travel may be required 3 to 4 times a year for events.
What You'll Do:
Ingredient and Product Strategy and Innovation:
Monitor emerging clinical research, ingredient trends, and evolving standards of evidence to identify category and assortment implications.
Contribute to ingredient- and condition-level category reviews, using clinical evidence and market insights to inform strategy, sourcing decisions, and practitioner engagement approaches.
Support identification and sourcing of novel ingredients or brands through scientific literature, conferences, and industry events.
Education & Partner Collaboration:
Act as a clinical partner to industry partners and strategic vendors, translating evidence into compelling practitioner education and communication opportunities.
Collaborate with internal and external partners to ideate and define the clinical narrative and educational storyline for partner initiatives.
Review and validate clinical content—including guides, courses, and practitioner education materials—for scientific accuracy, compliance, and strategic alignment.
Collaborate closely with the Education team to support operational planning, timelines, and workback schedules for educational initiatives.
Serve as a cross-functional connector, aligning clinical, merchandising, and educational priorities.
Clinical Merchandising Communications:
Lead the translation of clinical insights into practitioner- and patient-facing education materials and marketing messaging, ensuring accuracy, clarity, and engagement.
Partner with Merchandising and Marketing to identify and elaborate clinically grounded marketing themes.
Ensure clinical accuracy and evidence-based positioning across product imagery, claims, marketing and educational assets.
Consult with Merchandising on protocol updates, product substitutions, and complex category decisions.
What You Bring:
Advanced degree (MD, NP, RN, PA, MSc/PhD or equivalent) in a scientific or integrative healthcare field
Two to three years of experience as a Medical Science Liaison or a related role in the pharmaceutical, biotechnology, functional food or supplement industry is required.
Strong ability to interpret and apply clinical research.
Familiarity with supplement formulation, ingredient quality standards, and regulatory considerations.
Strong written and verbal communication skills.
Ability to collaborate cross-functionally and with external stakeholders
Bonus if you have:
Experience working with or supporting healthcare practitioners.
Experience in OTC, supplement or nutrition industry is an asset.
Exposure to product development or clinical review processes an asset.
Why You'll Love Fullscript:
Competitive Total Rewards offerings
RRSP plan & matching (within Canada)//401(k) savings plan & matching (within US)
Customizable Health Benefits
Flexible Paid Time Off program
Discounts on Fullscript catalog of products for self, family & friends
Training allowance and company-wide learning initiatives
Work Wherever You Work Well*
Compensation range
The salary range for this role is between $124,000 CAD and $140,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, bonus, wellness stipends, or other benefits that are part of Fullscript’s total rewards package.
Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.
Why Fullscript
Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.
What to Know Before You Apply
We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. We’re not able to respond to individual messages about open roles on email or social channels.
Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at
[email protected].
All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.
We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.
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