EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Job Title: Clinic Supervisor
Company: The Eye Institute of West Florida
Location: Largo, FL
Travel: Travel to our other offices in Clearwater, St. Petersburg and Tampa may be required as needed. We do pay mileage reimbursement!
Perks:
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off (PTO) and Paid Holidays
- Paid Maternity Leave
- Competitive Base Pay
- Employee Discounts
- Optical License/Certification Reimbursements
Hours:
- Full Time
- Our offices are open Monday-Friday 8am-5pm
- You may need to work a little earlier/later as needed
JOB SUMMARY
A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal-oriented.
ESSENTIAL RESPONSIBILITIES
- Execute day-to-day operations of the office by ensuring the following is completed:
- Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
- Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
- Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
- Lead the office by guiding staff to success through focused support and coaching
- Ensure adherence to quality of care standards and foster culture of superior patient care
- Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
- Collaborate with Practice Manager and HR on employee relations and recruitment needs
- Collaborate with other Clinical Supervisors and Managers to develop creative approaches to areas of improvement
- Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
- Actively train employees on how to provide a world-class patient experience
- Act as the liaison between employees and the Clinical Manager and Corporate
- Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
- Ensure the office and employees are always compliant with HIPAA
- Other duties as assigned
QUALIFICATIONS
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Exhibit fair and compassionate leadership
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
- Ability to work weekends when applicable
- Commitment to work over 40 hours to meet the needs of the business
- Favorable result on background check required
- Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
- Minimum Required: High school diploma or GED equivalent
- Minimum Required: 2 years of management in ophthalmology and/or optometry, or industry-related experience.
LICENSES AND CREDENTIALS
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification or a related area of study preferred
SYSTEMS AND TECHNOLOGY
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.