HealCommunity™ is hiring! Our success as a company is the success of our clinics and their patients. This role is so important as this person will build, nurture and manage the clinic relationship to ensure their overall success. We pride ourselves on our people and how we bring our company culture into the external relationships we hold with our clinic partners.

This role is best suited for someone with project management experience + relationship management experience. Ideally, you would also have experience in healthcare to understand the nuances of working with busy clinics.

Responsibilities:

Follow a step-by-step onboarding process for each clinic with high attention to detail
Establish credibility and authenticity with each clinic
Identifying and training key clinic staff in their partnership role
Act as a patient advocate liaison between the clinic and HealCommunity™
Assess coaching efficacy, and work cross functionally to develop systems to improve operational efficiency to support Account Executive and CSM roles.
Hit milestones and deadlines with extreme accuracy
Support the sales team if required to close clinic partnerships
Nurture relationship and support the clinics’ needs

Who you are:

You are agile and thrive in a fast-paced startup environment
Passionate about health coaching and changing people's lives through healthcare transformation
Extremely detail oriented
Outgoing personality
Loves hitting targets and reporting analytics of projects
Excellent communication skills
General knowledge of holistic health
You are a team player and contribute to a healthy, respectful and fun workplace

3-5 years project management experience
3-5 years of relationship management experience
Healthcare experience is a plus
Bilingual a plus!
Excellent written and verbal communication skills
Ability to multitask, organize, and prioritize work
Computer and technology savvy required

All your information will be kept confidential according to EEO guidelines.

Clinic Success Manager