Support client onboarding and lifecycle management by ensuring accurate system configurations and collaborating with various stakeholders to optimize processes.
Hybrid
Lokation: Prague 8, HO 2x (Onboarding phase requires at least 4 weeks full onsite.)
Languages: Fluent English and Czech, (German B2 is a plus)
Level: Senior
Form of cooperation: Contraktor
Start date: 9/2025
Allocation: Full-Time
Allocation length: Long term (until end of the year with very high probability for extension for whole 2026 and beginning of 2027)
Role Overview:
As part of a dedicated task force within a strategic project, you will play a dual role combining client lifecycle management and technical setup support. This position requires a detail-oriented and client-focused professional who can manage documentation, validate critical information, and ensure accurate system configurations across multiple platforms.
Key Responsibilities:
Analyze and validate client documentation for completeness and compliance.
Verify the authenticity of signatures and other critical client information.
Ensure accurate setup and maintenance of client data across various internal systems based on validated documentation.
Support clients with their connectivity setup and troubleshoot related issues.
Coordinate workflows and task tracking using Jira.
Collaborate closely with internal stakeholders (e.g., Sales, Compliance, Governance Hub) and external clients to ensure seamless onboarding and lifecycle management.
Required Skills & Qualifications
Proficiency in written and spoken English (German at B2 level is a plus).
Experience in client onboarding, account creation, or technical setup is highly desirable.
Strong attention to detail and accuracy in handling sensitive documentation.
Excellent communication skills with a client-centric mindset.
Proactive and solution-oriented approach to customer support.
Strong analytical and problem-solving abilities.
Proficiency in Microsoft Office and Teams; familiarity with SAP and Jira is a plus.
Ability to work independently and collaboratively in a fast-paced, international environment.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Get hired quicker
Be the first to apply. Receive an email whenever similar jobs are posted.
Ace your job interview
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
