Client Support & Account Representative

We are seeking a dynamic and results-driven B2B Account Management Representative to join our team. The ideal candidate will be responsible for managing existing client relationships, driving, and ensuring customer satisfaction. This role requires a blend of sales acumen and strong communication skills to effectively engage with clients and identify their needs.

The Account Manager Representative will play a crucial role in fostering long-term partnerships and contributing to the overall growth of the company.

Responsibilities

  • Approach prospective clients through warm calls with business customers
  • Present new or additional products and services to existing customers
  • Respond to customer queries and complaints to find solutions and defuse tension
  • Consistently achieving monthly or quarterly targets

Requirements

  • Entrepreneur's spirit
  • Experience in customer service is a plus
  • Strong communication and negotiation skills
  • Excellent organizational and multitasking ability
  • Assertiveness and confidence
  • Goal-driven with ability to work under pressure
  • Good problem-solving skills
  • High school diploma: BSc/BA in business is a plus

Benefits

WHAT YOU’LL EXPERIENCE:

  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
  • Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse, welcoming culture with Employee Resource Groups
  • Referrals: Refer a friend and earn up to $2,000 per person!

At OneTouch Direct (OTD), we do things differently. We provide a high-energy, culture-focused environment where we consistently recognize top-performing employees for their hard work. We have been partnering with our Fortune 500 Clients since 1998, and we continue to expand our business.Our Mission: We Exist to be a Seamless Extension of our clients, Most Admired for our Culture, Extraordinary People and Unmatched Results.Start earning great pay PLUS commissions and become part of the OneTouch Direct family today!!

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