Client Success Executive, Digital Marketing

TLDR

Drive client success by managing relationships and collaborating with cross-functional teams to exceed client expectations, while exploring new digital marketing trends and technologies.

As a Client Success Executive, you'll support the business development team while managing and nurturing strong client relationships. You’ll collaborate closely with internal teams - account management, ad operations, and influencer management—to ensure seamless project execution that exceeds client expectations.

What You Will Do

  • Manage and grow a portfolio of assigned accounts by developing strong relationships with key stakeholders
  • Serve as the liaison between local clients and the regional operations team, facilitating proposal development and ensuring smooth project execution
  • Collaborate with cross-functional teams, including account, and influencer management teams…, to ensure client satisfaction and retention.
  • Prepare and proceed with related paperwork (contracts, liquidations,..)
  • Up-selling/ cross-selling on available clients.
  • Finding new business opportunities by approaching new clients
  • Supporting the team to prospect, pitch, and close sales.
  • Engaging in search and research to identify customer’s key needs.

Who You Are

  • Bachelor’s degree in Marketing, Business Administration, or related field
  • At least 1 year of working experience as a Sales Account/ Client Success, or a similar role in the digital marketing industry
  • Experience in professional client relationship management.
  • Proficient English. 
  • Strong communication, presentation, negotiation, and interpersonal skills and well-organized with a good sense of responsibility
  • Good strategic thinking, analytical and listening skills.
  • Clear mindset, result-oriented with passion for work
  • Experience in a fast-paced work environment is a plus

Why You’ll Love It

  • Competitive Salary
  • Performance Review (2 times per year)
  • Performance Bonus (1 time per year from 0.5-3 months salary amount)
  • Annual Leave: 15 days and other leave types
  • Private Health Insurance
  • TGIF, monthly birthday, and other fun events
  • MacBook to be provided
  • Good chance to explore new trends in the digital market
  • Opportunity to learn and work with the most advanced advertising technology platforms
  • Work in a professional, active, international and dynamic environment

AnyMind Group is a dynamic technology company focused on accelerating digital transformation in the e-commerce and direct-to-consumer markets. We provide innovative solutions that empower brands to grow in Asia and beyond, leveraging our expertise in digital marketing and AI technologies.

View all jobs
Report this job

This job is no longer available