Client Solutions Manager - Chicago
Sharethrough is disrupting the legacy digital advertising supply chain as the first ad exchange to auto-enhance every standard impression by rendering a higher-performing ad that dynamically fits into any placement on any site. Our technology and approach enables advertisers to see substantial campaign performance improvements and cost savings using the same standard video and display creative as well as the buying workflow they use with standard exchanges. The Sharethrough Exchange (STX) powers over 225 billion monthly impressions and is integrated with more than 30 of the world's largest demand side platforms, enabling buyers to efficiently achieve their marketing objectives at scale.
Your Impact Sharethrough is looking for an exceptionally motivated and solution-driven Client Solutions Manager with experience to become a valuable member of our Demand Side team. Your primary responsibility will involve supporting and nurturing key account clients within Agencies and Brands. You'll excel in comprehending and flawlessly executing their digital advertising strategies and campaign objectives. Your ability to foster relationships, both externally with clients and internally with the team will be crucial as you collaborate closely with our Sales organization. Together, you'll craft innovative solutions for our current and future partners, contributing to the growth of your book of business and Sharethrough as a whole. Your industry knowledge and proficiency in account management will be assets as you collaborate with our high-performing team to exchange strategies and further enrich your expertise.
About the Role
- Foster and support the growth of strategic partnerships of key accounts through premium customer service and industry knowledge
- Actively engage with clients in market, taking part in client meetings, and participate in hosting and attending on-site meetings and events in coordination with the Sales team
- Work with the team to make critical decisions to prioritize and implement solutions with key stakeholders
- Fulfillment of demand-side operational requirements, ensuring a smooth campaign launch for successful post-launch operations
- Leverage your experience in DSP (Demand-Side Platform) functionality by providing support in identifying and resolving issues that arise during the execution of campaigns
- Strong experience in analyzing performance data, measuring it with client campaign objectives, and devising strategies to proactively implement in order to maximize campaign success and achieve client KPIs
- Comfortable in utilizing multiple reporting tools for data collection and data manipulation to make informed decisions and provide effective insights externally
- Identify additional revenue and performance opportunities to enhance existing business growth and secure and convert additional ad spend with Sharethrough
- Collaborate with the team by providing strategic recommendations on your book of business and campaigns to achieve quarterly objectives
- Act as the liaison between our internal Sharethrough stakeholders, including the Product Development team, to facilitate rapid adaptation to changes in the programmatic landscape, while ensuring our troubleshooting documentation is kept up to date.
- Be a Subject Matter Expert (SME) and work collaboratively with various departments within the organization, specializing in a particular subject area. Serve as a primary knowledge source for the team and engage in project efforts to ensure the accurate and successful implementation of projects within that subject
About You
- Good understanding of programmatic, adtech, self serve, DSPs, SSPs, PMPsPossess strong analytical, problem-solving, and technical skills
- Demonstrate strong organizational, communication, and time management skillsInitiates tasks independently, displaying proactivity, and able to effectively pivot to the shifting day-to-day priorities
- Comfortable with advanced optimization strategies, attribution techniques and other facets of the ad tech industry
- Comfortable with large data sets and data manipulation
- BS/BA or equivalent
What's In It For You?
- Competitive compensation packages
- Generous group health insurance plan
- Access to EAP and One Medical
- Access to the company's stock option plan
- 16 days of vacation per year, which increases with seniority at the company
- 3 paid Caring days
- 1 paid volunteer day
- Offices closed during the holidays
- Wellness allocation of $840 per year (for gym memberships, sportswear, etc.)
- Monthly phone/internet stipendIn-house training programs on our company and industry
- Encouragement and funding of continuing education and training
- Very active social committee and free online sports classes
- Access to a tool that measures your engagement and job satisfaction anonymously
- Pairing with a buddy for your first 6 months
- Advantageous referral program Inclusive, inspiring, and dynamic work environment
- Casual dress code
- Option to work from home and flexible hours
- And more!
