Client Service Manager/VP (WFH, Translation)

Lead the Future of AI-Powered Global Translation

Are you passionate about building transformative translation solutions from the ground up? Do you thrive at the intersection of technology, language, and global teamwork? At Cadence, we're searching for an innovative leader eager to reinvent the translation landscape using the latest advancements in generative AI.

About the Role

As our Client Service Leader, you'll be the visionary architect for our new generation of translation systems. You'll have the chance to:

• Shape a fast-evolving product powered by AI and your ingenuity.
• Build and lead a high-performing, multicultural team of Client Service Associates who excel in both client partnerships and project management.
• Personally drive and oversee our most complex, high-impact translation projects—projects that make a difference for industry-leading clients.

About Us

Cadence (www.cadencetranslate.com) is a pioneering language services firm powering due diligence projects across expert networks, investment firms, consulting groups, and market researchers worldwide. Since 2014, we’ve been remote-first, tech-forward, and people-focused. We empower talent everywhere—from APAC to the Americas—to make a global impact, and we’re committed to helping our team learn, grow, and advance.

What You’ll Bring

• A Bachelor’s degree and 5+ years of translation project management experience.
• Genuine excitement for AI-driven translation innovation.
• Fluency in English (additional languages are a huge bonus).
• Standout skills in client service and cross-border communication.
• Expertise in modern tech tools (CRM, AI orchestration) or eagerness to master them.
  
  

Why Cadence?

• Be a change-maker: You’ll be at the heart of revolutionizing how the world’s top firms tackle language barriers.
• Remote-first, globally connected: Work from anywhere, on your time, with colleagues who support you.
• Growth & rewards: Competitive salary, healthcare, generous professional development, and a clear path for career advancement.

Working Hours & Location

• You will follow local business hours and holidays.
  
• This is a fully-remote role where you can work from home (WFH)

How to Apply

1. Submit your CV.
2. You may be asked to submit a quick video selfie.
3. Screening call with HR (including a brief case study).
4. Meet future team members to discuss your journey so far.
5. Final round with our CEO and COO to explore your career vision and fit.

The determination of 'Manager' or 'VP' will be commensurate with experience.