Client Onboarding Engineer

We are looking for a Client Onboarding Engineer to strengthen our ambitious sales team in Warsaw, Poland. You will work with the leading telematics solutions in the world and master your technical skills.

Teltonika’s Telematics Business Unit develops and produces easy-to-use GPS tracking devices for effective fleet management in logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry.

In this role, you will:

• Maintain live and active direct communication with the customer throughout the sales and early implementation phases. This includes facilitating direct visits, live chats, and video calls for consultation, ensuring a continuous and responsive flow of information.
• Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire.
• Propose different ways on how to incorporate our devices for various use cases.
• Guide and help new customers to integrate Teltonika Telematics solutions.
• Go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases (one business trip per quarter is expected).
• Organize training sessions and presentations (for a specific client).
• Cooperate with the sales team, providing consultation on processes and solutions, and contribute to strategic customer integration and new project alignment.
• Collect and share technical information, record issues observed during visits, and collaborate with the technical engineering team.
  
  

What we expect of you:

• Exceptional Communication Skills (written and verbal): to maintain professionalism and clarity with clients.
• A proven ability to simplify and explain complex technical concepts clearly to diverse audiences.
• Experience in preparing and delivering presentations.
• A customer-focused mindset with empathy and responsiveness.
• Strong negotiation and closing skills, with a focus on achieving sales targets and goals.
• Possess solid basic technical knowledge with a practical ability to support product configuration and integration during proof-of-concept phases.
• Ability to quickly understand customer business contexts and use cases (e.g., how telematics impacts logistics costs or car-sharing profitability).
• Demonstrate flexibility and pro-activity in work.
   

What we offer:

• MyBenefit Platform access with multisport card and Medicover Premium medical plan.
• Great opportunities to grow in a strong and rapidly expanding company.
• Interesting and ambitious projects of industrial GPS tracking devices.
• Place where curiosity is key: here, we share knowledge and learn in training courses, conferences or business trips.
• Dynamic, challenging work environment and cooperation-based internal culture.
• Care about your emotional and physical well-being by offering flexible work schedules and hybrid work opportunities.