Client Manager

Are you passionate about building meaningful client relationships and delivering exceptional service? We’re looking for a Client Manager to join our Distribution team, supporting Client Directors and helping us provide high‑quality solutions to our institutional clients. This is a great opportunity to take ownership of client interactions, contribute to business development, and play a key role in mentoring colleagues within a collaborative and supportive environment. This role is within our UK team working on Defined Benefit Pension Scheme Clients.

What you’ll be doing:

• Developing strong and trusted relationships with clients, acting as a key point of contact in the absence of Client Directors
• Co‑ordinating and resolving client enquiries by working closely with teams across the business
• Providing technical support and insights to help clients make informed decisions
• Identifying and progressing sales leads and opportunities to support revenue growth
• Mentoring team members and supporting their development
• Reviewing and signing off draft instructions for colleagues and peers
• Attending client meetings, calls and taking ownership of audit or operational discussions when needed
• Preparing tailored materials for client meetings, pitches and ongoing servicing

Who we’re looking for:

• Strong investment knowledge and understanding of institutional products and markets
• Experience delivering high‑quality client service within investment management or a related industry
• Strong communication and relationship‑building skills with confidence engaging senior stakeholders
• Ability to manage varied workflows and prioritise effectively
• Strong analytical skills with the ability to interpret data and provide meaningful insight
• Excellent IT skills and experience preparing high‑quality written materials
• A proactive, organised approach with the ability to show initiative
• Ability to mentor colleagues and contribute to a collaborative team culture

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.