Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Client Executive – Services is a strategic, client-facing sales role focused on driving profitable growth through professional and managed service offerings. This role leads with consultative discovery and solution alignment, positioning services as the primary driver of client outcomes and long-term value.
The Client Executive partners with senior stakeholders to understand business challenges, shape service-led solutions, and manage the full sales lifecycle—from opportunity identification through pricing, negotiation, and close. Success in this role requires strong collaboration with internal technical and delivery teams to ensure solutions are scalable, profitable, and aligned to client expectations.
This position is accountable for building a predictable pipeline, achieving ACV service bookings and gross margin targets, and expanding existing relationships through increased service adoption, while strengthening customer loyalty and trust.
What you will do as the Client Executive – Services:
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
This role requires up to 50% travel
- Own and grow a portfolio of assigned accounts with a primary emphasis on services revenue, including professional services, managed services, and lifecycle offerings.
- Develop and execute account strategies that identify, position, and close ACV-based service engagements aligned to client business objectives.
- Lead consultative discovery conversations to uncover operational, technical, and business challenges that services can solve.
- Partner closely with solution architects, service delivery teams, and internal stakeholders to design and position scalable service solutions.
- Manage the full sales lifecycle for services opportunities—from qualification and solution design through pricing, negotiation, and close.
- Drive pipeline development and maintain accurate forecasting for service bookings and revenue.
- Build strong executive-level relationships with client stakeholders and act as a trusted advisor.
- Ensure high customer satisfaction by setting clear expectations, supporting smooth handoffs to delivery teams, and identifying expansion opportunities post-sale.
- Achieve or exceed ACV service bookings and revenue targets.
- Maintain a healthy, consistent pipeline of qualified service opportunities.
- Demonstrate strong gross margin awareness and discipline in solution pricing.
- Deliver predictable forecasting and consistent deal progression.
What you will bring to the team:
- 7+ years of experience in B2B sales with a strong emphasis on services-led selling.
- Proven track record of closing professional or managed services deals.
- Strong consultative selling skills with the ability to translate business needs into service solutions.
- Experience managing complex sales cycles involving multiple stakeholders.
- Ability to collaborate cross-functionally with technical, delivery, and leadership teams.
- Experience selling IT services, cloud services, managed services, or digital transformation offerings.
- Familiarity with ACV-based sales motions and recurring revenue models.
- Strong financial acumen, including margin awareness and deal structuring.
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Experience working within a global or matrixed organization
Offerings - AT Products, Professional and Managed Services, such as:
- Digital Workplace
- Service Desk
- Field Deployment
- Nextgen Networking
- Network Modernization
- NOC
- Security
- SOC
- Identity and Access Management
- Vulnerability Assessment and Pen Testing
- Governance, Risk, Compliance Assessments
- Cloud and Datacenter
- Datacenter Modernization
- Migration Services
- Multi Cloud Managed Services
- Cloud Advisory and Optimization
- Staffing
What success looks like:
- You are viewed by clients as a trusted advisor, not just a salesperson.
- You consistently drive service-led growth and expand existing relationships.
- You build a predictable pipeline and deliver against ACV and margin targets.
- You collaborate seamlessly with internal teams to deliver high-quality client outcomes.
Qualified candidates can expect a salary range of $120,000-$150,000 + Commission
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Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.
