Client Account Manager

Join Our Team as a Client Account Manager

About Us

The S2 Partnership is a trusted leader in providing health, safety, and environmental solutions for companies operating within the commercial real estate sector. With over 25 years of experience, our longstanding reputation is built on a foundation of expertise, reliability, and a commitment to excellence. Join us and become part of a team that truly makes a difference.

S2 Partnership Achieves 2025 Great Place To Work® Certification

In 2025, we were proud to achieve Great Place To Work® Certification™—with 90% of our employees agreeing that S2 Partnership is a great place to work, well above the national average. This recognition highlights our commitment to creating a supportive, inclusive, and engaging workplace where every team member feels valued and empowered to succeed.

Our team rated us particularly highly for opportunities for personal growth and development. As one employee put it, “S2 is a great organisation to work for that provides fantastic opportunity for personal growth.”

What We’re Looking For

The main responsibility for the successful candidate is to deliver excellent client experience across a number of client accounts. This role will report to the Head of Client Management.

This is a client facing role and the successful candidate will need to ensure that all queries are dealt with as a priority, to ensure first-class client service delivery and a smooth-running experience for the client. A variety of systems will be interacted with such as CRM, our internal management system, HR system and Microsoft Office 365.

Key Responsibilities Include

Responsibilities:

• Proactive client support and account management.
• Hosting and attending client meetings, including the production of meeting agendas and notes/actions.
• Project support for existing clients.
• Regular client reporting.
• Supporting the wider Business Development team with day-to-day tasks.
• Enhance upon and deliver demonstrations/presentations.
• Identifying and pursuing business development opportunities.
• Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements.

Skills, Qualifications and Experience Required:

• Strong I.T. skills including use of Office products, and web-based systems
• Excellent people skills and an ability to deal with stakeholders at all levels
• Excellent verbal and written communication
• Great attention to detail
• Highly organised, ability to manage deadlines and projects
• Ability to deliver results in a fast pace and pressured environment

Why Join S2

At S2, we believe our people are our greatest asset. You’ll be supported by industry experts who are committed to your growth and development. We foster an inclusive and diverse workplace where well-being is a priority.

In return for your enthusiasm and commitment, we offer a competitive salary and a comprehensive benefits package, including:

• Competitive Salary & Benefits: Including a profit-related bonus.
• Generous Holiday Package: 26 days’ annual leave plus bank holidays.
• Holiday Buy/Sell Scheme: Buy or Sell up to 3 days annual leave.
  
• Comprehensive Medical Insurance:
  Covering existing medical conditions, routine check-ups, GP-referred services, and dental and optical care.
  
• Pension  & Life Insurance:
  S2 contribute to your retirement savings, and you can sacrifice part of your salary to enhance these benefits.
  
• Long Service Holiday Awards: 1 day annual leave for every 5 years of service.
• Access to our Employee Benefits Platform:
  Offering resources and support to enhance your overall well-being.
  

To Apply

If you’re looking to grow your career at a company that truly puts its people first and has been recognised as a Great Place To Work®, we’d love to hear from you. Please visit our careers page at: https://s2partnership.bamboohr.com/careers

Please note, this opportunity is NOT open to recruiters