Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Responsibilities
Responsible for tracking and processing the status of system deposit and withdrawal transactions
Responsible for the adjustment and processing of customers' wrong currency deposits
Cooperate with the distribution and processing of market and other activities
Statistics and collation of daily system operation data
Resolve customer issues and complaints in a professional and timely manner
Analyse customers' feedback to understand areas for improvement
Requirements
2-5 years related working experience
Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage
Bachelor degree or above, accounting, finance, economics and other related majors
Working experience in trading market, third-party payment, clearing and settlement positions in commercial banks is preferred
Have a keen sense of risk and a good ability to identify risks
Have good logic analysis ability and communication and expression skills
Work commitment, energetic, innovative spirit, strong pressure resistance, strong sense of responsibility and teamwork awareness
Familiar with Internet finance and traditional financial services
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
