Classification Quality Analyst (Indonesian)

AI overview

The role focuses on manual video content reviews for youth safety, enhancing automated systems through critical feedback and ensuring quality standards.

We are seeking a detail-oriented Classification Quality Analyst to support youth and family safety initiatives by conducting manual reviews of video content. This role focuses on identifying content aimed at minors which fails to meet quality standards. The reviewer will analyze algorithmically generated data sets, provide nuanced feedback to improve machine learning classifiers, and help address content gaps that automated systems or standard workflows cannot fully capture. This position plays a critical role in ensuring platform integrity, protecting younger audiences, and improving machine learning-driven content classification systems.

MUST BE FLUENT IN INDONESIAN

Pay: Starting $26/hour+

100% Remote in the United States

Key Responsibilities

  • Perform manual reviews and labeling of video content using established machine learning and quality guidelines. 
  • Review algorithmically generated samples, including:
    • High-impression and high-impact content
    • Visual-synthetic and AI-generated videos
  • Evaluate model outputs and AI-generated responses for developmental appropriateness and safety.
  • Provide clear annotations and qualitative feedback to support classifier training and evaluation.
  • Identify and document edge cases and content gaps that cannot be addressed through existing automated or standardized processes.
  • Meet daily throughput and quality targets while maintaining high accuracy.
  • Collaborate with cross-functional teams to support project workflows and alignment.
  • Adhere to all data handling, confidentiality, and operational guidelines.

Requirements

  • Fluent in Indonesian
  • Experience in content review, data labeling, quality evaluation, or machine learning support workflows.
  • Strong analytical and critical-thinking skills with exceptional attention to detail.
  • Comfort working with large datasets, dashboards, annotation tools, and algorithmically generated samples.
  • Ability to read, interpret, and assess AI-generated responses and synthetic content.
  • Excellent verbal and written communication skills for documentation and providing structured feedback.
  • Ability to work independently in a high-volume, metrics-driven environment.

Preferred Qualifications

  • In-depth knowledge of youth, teen, and family-focused content, including trends, creators, formats, and common engagement tactics.
  • Familiarity with moderating youth content.
  • Prior experience supporting machine learning classifiers (e.g. training data review, model evaluation, QA). 
  • Strong contextual judgment and comfort handling gray-area or ambiguous content.
  • Ability to quickly adapt to evolving guidelines, policies, and model requirements.
  • Background in Trust & Safety, Content Moderation, Policy Operations, or Digital Media Review is a plus.

Benefits

Paid Time Off

Paid Holidays

Subsidized Medical, Dental and Vision Insurance

401k

Employee Assistance Programs

Perks & Benefits Extracted with AI

  • Health Insurance: Subsidized Medical, Dental and Vision Insurance
  • Other Benefit: Employee Assistance Programs
  • Paid Parental Leave: Paid Holidays
  • Paid Time Off: Paid Time Off

Tech Firefly is a next-generation technology solutions company that specializes in solving unique challenges with transparency and agility. Our approach is based on client satisfaction which means we value your culture, your vision, your brand voice and the customer journey you want your customers to make.Our arsenal includes the latest innovative solutions including Robotic Process Automation, cutting edge Artificial Intelligence and Chat Bots to make hiring, the customer journey, operations, content moderation, QA and localization extremely efficient. Our capabilities include onsite, near-site, nearshore and offshore service delivery.

View all jobs
Salary
$26 per hour
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Quality Analyst Q&A's
Report this job
Apply for this job