Chief Operations Officer - Behavioral Health

Our client, a recognized leader in behavioral health and substance use treatment, is expanding their mission to increase access to quality mental health services throughout New Mexico. They are seeking an experienced Chief Operations Officer to drive operational excellence across their growing portfolio of clinical and non-clinical programs.

In this pivotal role, you'll oversee day-to-day operations of multiple service lines including outpatient programs, intensive outpatient services, mobile crisis teams, drop-in centers, and housing initiatives. You'll work closely with the CEO to integrate clinical and business objectives, manage budgets and compliance, and build the strategic infrastructure needed to support ambitious growth plans.

This is a unique opportunity to make a meaningful impact in underserved communities while having the autonomy to design new programs and influence state-level policy and regulatory frameworks. Our client is recognized by the State of New Mexico for successful program development and sustainability, and you'll play a central role in continuing that legacy.

The ideal candidate brings both clinical expertise and operational leadership, with the ability to thrive in a fast-paced, growth-oriented environment. You'll provide oversight to approximately 75% of the team through various supervisory layers, ensuring quality care delivery while driving organizational expansion into new counties and service areas.

Key Responsibilities

• Direct daily operations across all clinical and non-clinical service lines
• Develop and implement strategic operational plans aligned with organizational mission
• Manage budgets, control costs, and ensure financial sustainability
• Ensure regulatory compliance and quality standards across all programs
• Recruit, develop, and evaluate clinical and administrative staff
• Provide clinical and administrative supervision to therapists and interns
• Design and evaluate new programs and service expansions
• Build and maintain community partnerships and stakeholder relationships
• Drive evidence-based practices and performance improvement initiatives
• Lead organizational change management and foster positive culture
• Negotiate contracts and vendor relationships

Requirements

Essential Qualifications

• Master's degree in Social Work, Counseling, or related field from an accredited program
• Current or ability to obtain clinical licensure in New Mexico (LCSW or LPCC)
• Proven clinical experience in Mental Health, Substance Use, and Crisis services
• Demonstrated leadership and management experience overseeing multiple programs and staff
• Growth mindset with ability to excel in fast-paced, rapidly evolving environments
• Strong strategic thinking and decision-making capabilities
• Excellent communication and interpersonal skills to engage stakeholders at all levels
• Track record of successfully managing complex projects and driving organizational change
• Experience providing clinical and administrative supervision
• Strong budget management and financial stewardship skills
• Knowledge of regulatory requirements and compliance standards (CMS, BHSD, HCA)

Preferred Qualifications

• Master's degree in Social Work (MSW)
• Experience in rural healthcare settings
• Background working in both for-profit and non-profit environments
• Proficiency with Google Drive and Electronic Health Records systems
• Spanish language proficiency
• Direct, professional communication style with compassion for team members

Benefits

• Competitive salary range: $85,000 - $95,000 (commensurate with experience)
• Comprehensive health, vision, and dental insurance
• 401(k) retirement plan with employer matching
• Paid holidays
• Generous PTO (negotiable based on experience)
• Relocation assistance available for the right candidate
• Clear pathway for career advancement

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

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Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

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State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
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Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.