The Chief of Staff will support strategic initiatives for the Office of the Chief Performance Officer (OCPerfO). This role will serve as a trusted advisor and provide hand to hand support to the Chief Performance Officer. The Chief of Staff will lead strategic projects to execute key team and company priorities, and will be instrumental to increase the effectiveness of the OCPerfO and Provider Networks leadership team, execute the overall mandate of the department, and support cross-functional strategic work across the organization.
Provider Networks is accountable for driving Aledade’s revenue targets across all value-based care contracts through successful execution of Performance Excellence initiatives. As Aledade’s primary service delivery arm, we enable our partner practices to thrive in value-based care. We achieve this through our dedicated Market Performance field team providing on-the-ground support, complemented by the strategic guidance and domain expertise of our Performance Initiatives team. Our operational excellence, customer-centric approach, and methodical revenue management ensure consistent, high-impact results.
The role requires strong analytical, communication, and organizational skills, and comfort and experience building relationships and using both relational and positional influence to accomplish OCPerfO and team goals. This role requires a well rounded, versatile individual who can seamlessly manage multiple priorities and types of work.
Primary Duties:
Work as a thought partner with the Chief Performance Officer to maintain alignment on and progress towards team goals and KPIs while identifying emerging issues, executing key priorities, and driving implementation of cross-functional initiatives to support Provider Networks.
Support the Chief Performance Officer on governance and planning for major company meetings and retreats/events, including biweekly executive leadership meetings, monthly All Hands meetings, various in-person retreats and working sessions, quarterly board meetings, etc.
Own all communications for the Office of the Chief Performance Officer - including deck creation, communications strategies and plans. This also includes leading data analysis, reporting, and projects on topics relevant to the Chief Performance Officer’s priorities and communications strategy.
Project manage company and team-level goals for the Chief Performance Officer and other key senior leaders to ensure progress and success. Foster connectivity between Aledade’s Provider Networks teams and company leadership.
Additional ad hoc projects and other duties, as needed.
Minimum Qualifications:
Bachelor’s degree required
Experience in a chief of staff, client service or related role
8+ years of professional experience within a large team/department
Preferred Qualifications:
2+ years of management experience
Master’s degree, MBA or equivalent, preferred
Healthcare/VBC experience, preferred
PMP certification, preferred
Proven track record of successfully managing projects and interfacing with both internal and
external stakeholders.
Ability to effectively define and manage project plans and teams with demonstrated best practices in project management.
Excellent written and verbal communication skills with a superb attention to detail.
Successful demonstration of managing complex projects in short timelines
Strong organizational and time management skills, with the ability to operate independently and understand business context and priorities.
Relevant competencies include developing and maintaining internal stakeholder relationships, project management, and effective written and verbal communication.
Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously.
Competency with data manipulation and presentation.
Advanced proficiency in Google Suite, as well as Excel, Word, Powerpoint, etc.
Physical Requirements:
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Travel: 25-50%
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
