At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
Podium is seeking a motivated and organized Chief of Staff, reporting to the CTO and supporting both CTO and CEO (acting CPO). In this role, you’ll lead strategic projects, manage planning cycles, and streamline operations to ensure departmental and company success. You’ll influence strategy, improve processes, and foster cross-functional collaboration.
What you will be doing:
- Product Strategy & Leadership Support
- Serve as a strategic partner to the CEO and Product Leadership to define product priorities, strategic planning, and goal setting
- Form an independent point of view on what is required to achieve the product vision. Partner closely with the CEO and cross-functional leaders to align product goals with company-wide objectives and drive strategic execution on top product initiatives
- Work with product leadership to identify potential gaps, define plans to address them, and ensure execution on those plans
- Shape and manage the objectives and operating cadence of product leadership team meetings, facilitating discussions and managing follow-up on action items
- Planning & Operational Design
- Oversee monthly, quarterly, and annual planning processes
- Implement, improve, and drive product operations (e.g., Agile, Scrum, Kanban)
- Foster a culture of continuous improvement by independently identifying inefficiencies and driving process enhancements across the organization
- Collaborate with Finance to build and execute the Annual Operating Plan (AOP)
- Program Management & Execution
- Drive high-priority cross-company initiatives and serve as a strategic partner to the CTO and CPO, ensuring timely delivery
- Support the product organization in prioritizing initiatives, managing product team operating cadences, and ensuring follow-through on key decisions and action items
- Identify and mitigate risks, resolving roadblocks to keep projects on track
- At times, may be asked to step in and act as a Product Manager in specific areas if there are gaps
- Identify opportunities in the product organization and lead high-impact strategic projects
- Metrics, Reporting & Communication
- Track and report key metrics to measure progress and drive decisions. Provide actionable insights to address gaps and inform strategy
- Develop communication plans to ensure transparency and alignment across teams
- Lead and organize content creation for key documents or meetings related to the product organization
- Align technical initiatives with business priorities and communicate progress to stakeholders. Act as a bridge between executives and the broader organization
What you should have:
- Located or open to relocation to work onsite at our headquarters in Lehi, Utah
- The ideal candidate is someone with 3-7+ years of total experience including experience in either product management, product strategy, business consulting (Bain, McKinsey, etc.), or as part of an internal strategy and/or operations team.
- Alignment with our operating principles
- MBA, Bachelor's or equivalent experience
- Experience working with product, engineering, and design teams
- Experience working in the SaaS or Technology industry is a plus
- Ability to be a thought partner to the CTO and CPO by structuring and solving complex problems
- Ability to communicate clearly and directly to drive accountability and action
- Excellent written and verbal communication skills
- Excellent project management skills
- Experience working with significant change and ambiguity
- Ability to multitask and prioritize in a rapidly changing environment with competing priorities
- Willingness to roll up sleeves to directly solve difficult problems
- Pragmatic and logical in thinking and decision making
- Strong analytical skills with a focus on data-driven decision making
- Trustworthiness to handle confidential information with integrity
- Familiarity with project management tools (e.g., JIRA) and business models is a plus
Why you’ll love working here:
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local business
Benefits:
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
