Chief Information Officer - CIO

Richardson , United States
full-time

The Chief Information Officer’s (CIO) primary role is to develop and maintain business relationships with selected clients in order to strategically plan and combine the client’s technology alignment needs with their business goals.

The CIO collaborates with and advises our clients' IT departments and performs the same functions as a conventional CIO. The duties include formulating strategic IT goals, planning the IT budget, digital transformation, analyzing and reworking business processes and facilitating technology changes.

CIO are responsible for gaining knowledge of their clients’ business use of technology. In addition to maintaining client relationships, CIOs must collaborate and maintain excellent rapport with all GXA’s service delivery including professional services, information security, reactive support and technical alignment.

The CIO acts as a trusted adviser to our clients by challenging the status quo and aligning digital transformation initiatives with overall growth. Example business process automation, risk mitigation, AI, ML, Cloud and security.

Strong software and applications knowledge and how it impacts SMB market a plus.

The CIO provides our clients strategies that maintain and secure their existing IT infrastructure. They provide forward-looking services, such as developing long-term strategic IT goals and identifying opportunities to drive innovation, as well as business success and revenue.

At the core of the CIO role are 4 key areas:

  • Identifying business risk
  • Strategic technology budgeting and road mapping
  • Digital transformation
  • Managing business relationship


Responsibilities

  • Manages relationships with principals, owners, and key stakeholders in client organizations.
  • Understands technology business drivers in client organizations.
  • Develop understanding of how our clients serve and interact with their clients and how GXA can impact how they do business through technology.
  • Develops Strategic technology roadmaps and provides budget planning expertise to clients.
  • Implement true digital transformation initiatives at our clients’ environments.
  • Educates clients on technology trends, risk and opportunities.
  • Performs technical business consulting.
  • Analyze clients’ business processes and develop plans to rework them and facilitate technology changes.
  • Lead technical discussions with the GXA team and clients as it relates to their business and technology roadmap.
  • Continuously work to provide clients with the right technology to accomplish business goals and objectives utilizing GXA’s service lines or other third-party services.
  • Works with clients and other GXA functions on project scoping and management.
  • Look for opportunities to surpass clients' expectations.
  • Requirements

    • 10+ years related experience, managing IT in the small / medium business market (mandatory)
    • Ability to tie IT strategy to business goals.
    • Knowledge of technology trends.
    • A firm grasp of IT project planning and management.
    • Experience in the IT budgeting process.
    • Strong interpersonal/communication skills.
    • Flexibility regarding changing business goals.
    • A strong passion for and alignment with GXA’s why.
    • Ability to build strong relationships with executive level leaders.
    • A high degree of business awareness and commercial acumen.
    • Strong organizational, time management and prioritization skills with great attention to detail.
    • Able to take a creative approach to situations and problem solving.
    • Effective communication and negotiation skills with all levels, technical through to director.
    • Experience identifying and speaking to technical solutions for business problems.
    • Ability to understand and communicate the importance of investing in certain technologies.
    • Understanding of technical concepts / methodologies (prior hands-on technical experience is a plus)
    • Self-driven and highly motivated with a positive attitude.
    • Committed to quality and ongoing process and procedure improvements.
    • Demonstrated leadership and executive skills.

    Benefits


    Benefits Available

    • Health Care Plan (Medical, Dental & Vision)
    • Life Insurance (Basic, Voluntary & AD&D)
    • Paid Time Off (Vacation, Sick & Public Holidays)
    • Auxiliary Benefit Offerings (Legal Shield/Aflac)

    Why GXA?GXA is a fast growing, exciting Managed Service Provider and IT Company serving clients in the DFW Metroplex. We have a high client retention and exceptional satisfaction rate because we provide a very unique approach to IT service delivery. Our reputation of being a trusted business technology partner is one we’ve worked hard to maintain and keeping our clients at the forefront of their industries is something we take very seriously. You will be proud to represent us and be part of such a unique team.We are always looking to hire the most talented team members and work even harder to keep them. We offer a competitive compensation package, benefits and an awesome company culture. If you are a top performer looking to join a team where you will be challenged to grow, thrive and positively contribute, send us your resume.Our MissionWe really have just one mission at GXA and that is to serve. Using our technology industry knowledge and capabilities, we help our clients build a stronger business and we get on opporunity to build stronger communities. We make sure that their businesses perform at the highest level possible.Using the profits from the success of working with our clients, we serve by giving back to help build a better world. We are driven by a higher purpose. Philanthropy is at the heart of our business and the passion to make the world a better place. Our company is involved in several humanitarian missions and outreaches.We achieve this by working as a team, have a lot of fun doing it and growing.

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