Chief Campus Operations Officer - (Immediate Opening)

Chief Campus Operations Officer

Mission:

The Chief Campus Operations Officer reports to the Deputy Superintendent of Operations & Chief Operating Officer and serves as a key member of the organization’s executive leadership team. This role is responsible for ensuring strong, consistent operational execution across all 143 campuses throughout Texas, Ohio, and Florida regions, enabling teachers and school leaders to focus on high quality instruction and student outcomes serving nearly 87,000 students.

The Chief Campus Operations Officer sets clear expectations for campus and regional operational performance, leads and develops national operations leaders, and drives continuous improvement in service delivery. Through disciplined execution, strong partnership with national, regional and academic leaders, and a focus on reliability and responsiveness, this role plays a critical part in supporting the strategic vision for district-wide student enrollment, attendance, persistence, staff retention, and the overall success of IDEA’s schools.

Supervisory Responsibilities:

The Chief Campus Operations Officer oversees campus and regional-facing operational functions, including six national Vice Presidents, in the divisions of student recruitment and enrollment, transportation, health services, child nutrition, school safety, facilities maintenance, and front office operations. The role ensures these functions are delivered with excellence, efficiency, and consistency, minimizing operational barriers and supporting a positive experience for students, families, and staff.

Location:

This is a full-time hybrid position based in Texas, with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.

Travel Expectations:    

Ability to travel up to 40% of the time. 

What You’ll Do – Accountabilities

Essential Duties:

• Provide executive leadership for campus and regional operations by setting strategy, aligning systems and accountability, and leading Vice Presidents of Operations to deliver consistent execution that supports high-quality instruction and positive student and family experiences across all campuses in the district.
• Set organization wide strategy and operating model for student recruitment, enrollment operations, and beginning-of-year readiness by directing Vice Presidents, aligning cross-functional teams, and establishing performance expectations to ensure full enrollment, seamless family onboarding, and successful school launches across all regions.
• Drive organization wide strategy for student attendance by setting clear strategic vision for strengthening systems and standards and holding national and regional teams accountable for consistent execution that supports impact of consistency and increasing overall student attendance.
• Maintain executive responsibility over campus-facing auxiliary services, including transportation, child nutrition, health services, facilities maintenance, and front office operations, ensuring high quality service delivery, operational efficiency, and financial discipline.
• Develop and coach National Vice Presidents of Operations and partner with national, regional and academic leaders to build the capability of campus and regional operations teams, including Regional Directors of Operations, Assistant Principals of Operations, and campus operations staff.
• Ensure compliance with all applicable federal, state, and authorizer requirements related to campus operations, enrollment, attendance, and student related services, proactively identifying and mitigating operational risks.
• Establish and provide strategic vision for campus safety and operational risks, strengthening preparedness, responsiveness, and continuous improvement to support safe, well-run schools across the district.

Additional Duties and Responsibilities:

 N/A

Knowledge and Skills – Competencies

• Make Strategic Decisions: This team member embodies IDEA’s mission and values in decision-making, balancing bold vision with ethical and operational rigor. They establish governance frameworks that ensure consistency and accountability organization-wide, while applying systems thinking to break down silos and drive data-informed continuous improvement.
• Manage Work and Teams: This team member designs scalable systems that anticipate future organizational needs, driving sustainable impact through cross-functional collaboration and strategic problem-solving. They foster a culture of ownership and accountability, lead change with clarity and purpose, and balance hands-on leadership with empowering others to build capacity and achieve long-term success.
• Grow Self and Others: This team member embeds development priorities into strategic planning, ensuring organization-wide systems and resources support continuous learning. They build and empower senior leadership teams to drive performance, innovation, and inclusivity, while executing a comprehensive talent strategy that spans the full employee lifecycle and cultivates a culture of lifelong growth.
• Build a Culture of Trust: This team member exemplifies IDEA’s values and ethical standards through integrity, transparency, and responsible stewardship. By openly sharing decision rationale and fostering curiosity and inclusion, they build trust across the organization and create a culture where diverse perspectives are valued.
• Communicate Deliberately: This team member sets and upholds communication standards across the organization, ensuring clarity and trust, especially during times of change or crisis. They lead major initiatives with strategic, context-rich messaging, proactively shaping narratives that address challenges, foster resilience, and align stakeholder perception with organizational impact.

Additional Skills:

• Mission Alignment and Results Focus: Demonstrates a deep commitment to IDEA’s mission and a strong focus on achieving measurable results that advance student success and organizational priorities
• Hands-On, Accountable Leadership: Leads with visibility and ownership, engaging directly when needed and holding self and others accountable for delivering high quality outcomes
• Integrity and Sound Judgment: Acts with honesty, professionalism, and ethical clarity, earning trust through transparent decision making and principled leadership
• Effective Communication and Listening: Communicates clearly and thoughtfully with diverse stakeholders, listens with intent, and adapts communication to build trust and alignment
• Strategic and Visionary Leadership: Brings clear vision for campus operations, anticipates operational challenges, navigates change effectively, and applies thoughtful innovation and calculated risk taking to strengthen execution
• Commitment to Feedback and Continuous Improvement: Actively seeks and responds to feedback, models learning, and fosters a culture focused on growth and continuous improvement
• People and Team Leadership: Sets clear expectations, manages performance, coaches and develops leaders, and builds strong, accountable teams
• Financial and Data-Informed Decision Making: Applies financial discipline and data analysis to prioritize actions, manage resources effectively, and drive operational improvement

Required Education and Experience:

• Bachelor’s degree required
• Minimum of 12 years of professional experience, including at least 5 years in senior leadership roles
• Experience leading multiple campus or regional operations functions simultaneously within complex organizations
• Demonstrated experience designing, scaling, and improving operational systems to support consistent execution at scale 

Preferred Education and Experience:

• ​​Master’s degree in an aligned field, such as an MBA​ 

Physical Requirements:

• Ability to move around campus facilities to conduct site visits, walking, climbing stairs, or using elevators.
• Prolonged periods of sitting at a desk and for work related travel via air and car.
• Ability to carry up to 25 lbs.​ 

What We Offer:

Compensation & Benefits:

Salary for this role is commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.

Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at https://ideapublicschools.org/careers/benefits/.

* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

Application process:

Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.

Learn more about IDEA 

At IDEA the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.  Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values