Charter Sales Representative

AI overview

Manage charter inquiries and deliver tailored flight solutions, ensuring a world-class travel experience for high-value clientele in a fast-paced luxury environment.

Position Type: Full-Time, Remote

Working Hours: EST

About Pavago

At Pavago, we are hiring on behalf of one of our premier clients in the private aviation industry to bring on a Charter Sales Executive who will play a pivotal role in delivering an exceptional travel experience to high-value clientele. This role requires someone who excels in relationship-building, communicates with confidence and sophistication, and thrives in a fast-paced, luxury-focused environment. You will be responsible for managing charter inquiries, crafting tailored flight solutions, and guiding clients through every step of the booking process—ensuring a seamless, world-class experience from the very first point of contact.

Key Responsibilities:

Manage and convert qualified sales leads into closed deals, effectively utilizing the leads provided by the company.
Build and nurture strong relationships with clients to enhance satisfaction and foster repeat business.
Deliver outstanding service throughout the entire client journey, from inquiry to post-flight follow-up.
Communicate promptly, professionally, and effectively across multiple channels (Slack, WhatsApp, email, and phone).
Maintain accurate CRM records and support sales tracking and reporting efforts.
Collaborate with the broader team to ensure seamless, 24/7 coverage on a rotating basis.

What Makes You a Perfect Fit:

Experience: Proven experience in sales, ideally within high-ticket, luxury, or client-facing environments.
Communication Skills: Strong verbal and written communication skills with a focus on relationship-building.
Self-Motivated: Ability to work independently, demonstrating resourcefulness and initiative in a remote role.
On-Call Flexibility: Comfortable managing calls and inquiries on a rotating schedule.
Technical Proficiency: Familiarity with communication tools (e.g., Slack, WhatsApp) and CRM software (e.g., Salesforce).

Nice-to-Haves:

Knowledge of the private aviation industry or Part 135 operations.
Familiarity with Avinode or similar charter platforms (training provided).
Understanding of cryptocurrency and its applications in transactions.
General knowledge of private jet models, specifications, cabin sizes, and range.

Interview Process:

Initial Phone Interview: Brief discussion to assess communication skills and sales background.
Video Interview: A more detailed conversation about experience, client handling, and logistics understanding.
Final Interview: Discussion with the client to ensure cultural and operational alignment.

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