Channel Operations and Performance Specialist – Industrials, Installers and Distribution

We are looking for a Channel Operations and Performance Specialist – Industrials, Installers and Distribution to support the Regional Channel Manager B2B & Installer Eastern Europe in driving operational excellence and business growth across Eastern Europe.

In this role, you will analyze performance data, coordinate initiatives, and ensure the consistent execution of partnership programs and sales activities across both B2B and Installer channels. You’ll work closely with Sales, Marketing, Finance, and Customer Service teams to enhance collaboration, improve tools and processes, and support data-driven decision-making.

Your main responsibilities will include:

• Analyzing sales and performance data across B2B and Installer channels and identifying improvement areas
• Creating and maintaining dashboards, reports, and analytical materials (Salesforce, Power BI, Excel, PowerPoint)
• Ensuring proper implementation and follow-up of partnership programs, identifying gaps and proposing improvements
• Supporting the Channel Manager in planning, coordinating, and tracking sales initiatives across the region
• Facilitating cross-department collaboration with Sales, Marketing, Finance, and Customer Service teams
• Developing and updating working instructions, guidelines, and best practices for sales teams
• Supporting coherence of marketing and sales activation campaigns (push/pull)
• Participating in projects related to CRM usage, process improvement, and tool optimization
• Organizing community meetings, trainings, and best-practice exchanges across the region.

Education & Experience

• Bachelor’s degree in Business, Economics, Marketing, or a related field (Master’s preferred)
• Minimum 3 years of experience in sales operations, commercial support, or business analysis roles
• Proven experience in a coordination or business support position within a commercial organization

Skills & Competencies

• Strong analytical and data-interpretation skills with the ability to draw actionable insights
• Excellent organizational and multitasking abilities
• Process-oriented mindset with a “helicopter view” and attention to detail
• Proficiency in Salesforce, Power BI, Excel, and PowerPoint
• Understanding of multi-channel business dynamics and sales processes
• Strong communication and stakeholder-management skills
• Self-driven and comfortable working independently while managing multiple priorities
• Fluent in English (written and spoken); knowledge of an additional Eastern European language is an advantage

Why Join SOMFY?

At SOMFY, we believe in creating value that goes beyond business. We invest in people, innovation, and sustainability – helping build smarter, healthier, and more energy-efficient buildings for everyone. When you join us, you’ll:

• Be part of a purpose-driven company with a long-term vision.
• Have the autonomy to shape strategy and influence change.
• Work in an international, collaborative, and forward-thinking environment.
• Contribute to meaningful projects that make a real difference in people’s lives and the planet’s future.

We offer:

• Competitive salary tailored to your experience, along with an annual performance-based bonus.
• Comprehensive benefits package, including private medical care, meal cards, and other well-being perks.
• Hybrid work model with 2 remote days each week.
• Opportunities for continuous development, career advancement, and personal growth.

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.