Channel Business Manager

TLDR

Drive business strategy and revenue growth across Australia and New Zealand through channel partners while managing relationships and ensuring effective operational execution.

About the role:
As Channel Business Manager, you will drive business strategy and revenue growth across Australia and New Zealand through our channel partners. You will work closely with key customers and partners to identify opportunities, build strategic relationships and accelerate adoption of our solutions. This includes enabling partners to effectively engage customers, supporting strategic account planning and maintaining direct involvement with priority customers to drive high-impact opportunities. You will also oversee partner performance, lead business reviews, collaborate with Marketing on growth initiatives and ensure strong operational execution through effective contract and compliance management.

What you will be doing:

  • Drive commercial success and sustained business growth for 10x Genomics across Australia and New Zealand, ensuring strong execution through our distributor network and engagement with key customers
  • Establish and deepen strategic relationships with customers, thought leaders and institutional stake holders to accelerate adoption as well as expand long term business opportunities
  • Lead execution of strategic imperatives to strengthen market and brand presence to unlock new areas of growth across the region.
  • Drive sales excellence and continued business expansion for 10x Genomics in Australia and New Zealand
  • Establish key customer relationships and engagement
  • Execute strategic initiatives to ensure business growth and continuity
  • Effectively onboard and offboard distributors to support global expansion and growth
  • Manage distributor contract renewal and amendment process
  • Coordinate with 3rd party to effectively manage the distributor compliance process
  • Execute internal standardize processes around current and new partnerships
  • Work closely with the Legal, Finance, Customer Service, Sales Operations, Service and Support functions to leverage and develop long standing relationships with our partners
  • Liaise and interact with global field teams including coordination across commercial functions to ensure strategic alignment and plan execution for continued success of the business
  • Attend distributor business reviews, and other activities to support growth
  • Coordinate distributor monthly call and trainings
  • Key contributor to the global distributor annual sales meeting planning
  • Management of the Partner Portal, distributor promotion metrics, and SFDC opportunity management system

Minimum Qualifications:

  • Bachelor’s Degree, or equivalent
  • Multi-year experience within Life Sciences, Biotech, or Diagnostics in a global commercial capacity with a strong understanding of Academic, Pharmaceutical and Biotech customer segments
  • Experience in working with distributors, contract management and analytics reporting

Preferred Skills:

  • Demonstrable ability to manage multiple complex individual and team assignments autonomously and executing on time
  • Excellent organization skills
  • First-rate interpersonal skills including communication, collaboration and negotiation capabilities
  • Self-starter with ability to take leadership in an unstructured environment
  • Willingness to develop creative solutions to overcome challenges
  • Proven ability to influence cross-functional teams with and without formal authority

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About 10x Genomics

At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.

We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.

Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference. 

Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.

10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.

Please be aware of recruitment scams impersonating 10x Genomics. All recruiting communication will come from email addresses @10xgenomics.com. We also want to encourage you to apply to 10x Genomics positions directly on our careers site, Careers.10xgenomics.com or from reputable third party sites, such as LinkedIn or Indeed.  We will never request payment or sensitive personal information during the recruiting process.

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10x Genomics builds powerful tools that help scientists unlock complex biological questions and make breakthrough discoveries in fields like cancer, immunology, and neuroscience. Our innovative instruments, reagents, and software enable researchers to analyze biological systems with unmatched resolution, advancing human health and knowledge in profound ways.

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