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Service Express

Channel Account Manager

Phoenix , United States
Remote

AI overview

Drive partner success by building strategic relationships and executing growth plans for channel partners while managing revenue generation initiatives.

*Open to candidates in western region of the US*
 
Are you passionate about building strategic partnerships and driving growth? As a Channel Account Manager at Service Express, you’ll be the trusted advisor to our key resellers and solution providers—helping them succeed while fueling our partner-sourced revenue. In this role, you’ll activate new relationships, align our innovative solutions with partners’ go-to-market strategies, and execute regional growth plans that make a measurable impact. If you thrive on collaboration, relationship-building, and delivering results, this is your opportunity to lead the charge in shaping our channel success.

 

What You Will Do:

  • Build and grow relationships with assigned channel partners (VARs & solution providers) across the western region of the US 
  • Serve as a trusted advisor and main point of contact for partners, understanding their business models and aligning our offerings with their objectives
  • Drive partner-sourced and partner-influenced revenue through joint selling efforts
  • Collaborate closely with internal sales teams to develop and execute regional partner plans
  • Onboard, train, and enable partners on Service Express offerings, tools, and sales processes
  • Lead QBRs (Quarterly Business Reviews) to review KPIs and growth strategies
  • Partner with cross-functional teams (Sales, Marketing, Product, and Customer Success) to support joint events, campaigns, and demand-gen activities
  • Represent the partner voice internally to influence enhancements across product, process, and programs
  • Manage CRM with accurate notes, pipeline updates, and partner activity records
  • Track partner performance and engagement, delivering reports on revenue impact and enablement milestones
  • Identify and recruit new partners where strategic gaps exist
  • This position requires approximately 50% travel—about two weeks per month—across the western half of the U.S. to meet with new and existing partners 

 

What We Are Looking For From You:

  • Proven success managing channel partnerships or strategic B2B relationships
  • Experience driving revenue through indirect sales or partner-influenced strategies
  • Strong understanding of partner business models and ability to tailor value propositions accordingly
  • Relationships with insight, zones and other west regional channel partners a plus 
  • Track record of hitting metrics in a quota-carrying or target-based environment
  • Excellent communication, presentation, and cross-functional collaboration skills
  • Experience with CRM systems and reporting tools
  • Self-starter mentality with a strategic, data-driven approach

 

We You Can Expect From Us:

We’ve built a culture that supports your personal, professional, and financial goals — while giving you the tools and trust to succeed:

  • $100,000  – $110,000 base salary based on experience + uncapped commission 
  • Modern tech stack 
  • Cross functional collaboration between sales, technical, and sales leadership 
  • Day-one benefits: Medical, dental, vision, and multiple health plans 
  • Parental leave for birthing and non-birthing parents
  • Workplace flexibility 
  • Fitness reimbursement and wellness support 
  • Competitive salary, 401(k) match, and performance incentives 

 

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Workplace flexibility
  • Health Insurance: Day-one benefits: Medical, dental, vision, and multiple health plans
  • 401(k) match and performance incentives: Competitive salary, 401(k) match, and performance incentives
  • Paid Parental Leave: Parental leave for birthing and non-birthing parents
  • Wellness Stipend: Fitness reimbursement and wellness support
Service Express

Service Express is a Grand Rapids, MI based data center maintenance company providing IT services throughout the U.S. We are PEOPLE-POWERED and everything we do begins with our ability to work with our employees and customers to help them achieve their goals.  Our employee-focused culture has contributed significantly to our double-digit growth, since our start in 1993. We believe our people and our culture are our competitive advantage. Our mission is to “work with our employees to help them achieve their personal, professional and financial goals.” Our philosophy has always rested on the belief that when our employees achieve their goals, the company will flourish. 

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$100,000 – $110,000 per year
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