Channel Account Manager

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome.

And that's where you come in:

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.

And that's where you come in:

We are seeking a highly motivated and results-driven Channel Account Manager (CAM) to join our team in South Korea. The CAM will be responsible for driving new business growth, ensuring partner success, and achieving quota attainment through our Channel Partners. You will be instrumental in building and executing strategic business plans that ensure an exceptional customer experience and drive both new business while supporting renewals. This position reports to the Regional Vice President of Partners APAC.

About the Role

• Partner Strategy & Execution: Develop, implement, and manage strategic business plans with designated Channel Partners to drive mutual growth and market share in the South Korean region.

• Sales Opportunity Management: Proactively discover, qualify, and manage the sales pipeline with Partners, maintaining an accurate and up-to-date sales funnel status.

• Joint Selling & Closing: Participate in joint sales calls with Partners, meet with customers, and actively assist the Partner ecosystem in closing opportunities.

• Partner Enablement & Development: Increase Partner capability by enabling them to broaden their product expertise and enhancing their presales, sales, and post-sales skills.

• Resource Coordination: Coordinate Partner access to essential internal resources, including Sales Engineering, Field Marketing, and other functional teams.

• Marketing & Events Support: Coordinate local Partner involvement in marketing events and training initiatives.

• Partner Capacity Building: Recruit new partners to ensure white space coverage, where appropriate.

• Collateral Development: Support the creation of sales-related collateral specifically tailored for Instructure's Channel Partners.

About You

• Channel Experience: Minimum 5+ years of successful experience working with Channel Partners, with a proven track record of building and maintaining strong relationships and partnerships.

• SaaS Industry: Demonstrated success and experience within Software as a Service (SaaS) companies. Experience in Ed Tech is a significant advantage.

• Communication: Exceptional written and oral communication skills. Fluency in both English and Korean is mandatory to effectively engage with partners and customers in the South Korean market.

• Travel: Ability to travel regularly across the region as required to support Partner activities.

• Results-Oriented: Self-motivated, competitive, and driven by a desire to exceed sales targets.

• Agility: Ability to prioritize and manage competing demands effectively in a fast-paced environment.

• Collaboration: Proven ability to engage and work effectively with cross-functional teams.

Our Commitment to Diversity We’ve always believed in hiring the very best people and treating them right. We know that the more diverse we are, the more diverse our ideas will be, and when we openly welcome those ideas, our environment is better and our business is stronger.

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your growth

• The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.