Imagicle
Channel Account Manager - GCC
TLDR
Build long-term customer relationships as a Channel Account Manager focused on the GCC region, leveraging innovative tools and collaborative colleagues to drive sales growth.
For over 15 years, Imagicle has been crafting cutting-edge UC applications and AI-powered omnichannel solutions designed to make communications faster, smarter, and easier for both customers (CX) and employees (EX). Whether in the Cloud or on the customer's premises, flexibility and innovation are at the heart of everything we do. Born in Italy and now proudly global, we've grown to serve customers in 150+ countries, with offices in Miami, Riyadh, Dubai, and Paris.
We arrived in Middle East in 2015 and now we have an amazing team of 14 people spread in the whole region among our offices in Dubai and Riyadh to support our partners in UAE, Saudi, Oman, Qatar, Bahrein, Jordan, and all countries of the region.
Today we are looking for a passionate Channel Account Manager to join our team and focus on the region, with the working location in Dubai. We’re looking for a talented person, a motivated team player ready to hunt new deals and build long-term relationships with customers.
At Imagicle, attitude matters as much as experience. If you bring energy, curiosity, and a love for growth we'll give you the tools, trust, and environment to thrive. Are you ready to make communications more Imagicle? Let's grow together!
What you will do in Imagicle
- Source new sales opportunities through inbound lead follow-up and outbound calls, emails, and web 2.0 tools
- Understand customer needs and requirements
- Perform effective demos for customers
- Help partners to make quotas and offer
- Perform presentation and sales training to partners
- Close sales and achieve quarterly quotas
- Maintain and expand the database of contacts
- Research accounts, identify key players and generate interest
- Refer to the Channel Manager in the region
Required skills
- 5+ years of Sales experience
- Bachelor’s degree
- Written and verbal skills; excellent phone manner
- Ability to drive pipeline creation
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Fluent in both Arabic and English
- Experience selling SaaS, cloud, UC, or enterprise software
- Experience working across the GCC region and Levant with clear understanding of the market dynamics
- Executive-level communication and negotiation with partners and customers
What you will find
- an informal environment, where you live in harmony and where we count on you to make it better, because "It's always a matter of happy people"
- working with outstanding colleagues, competent and always ready to help
- innovative working Cloud tools, to collaborate everywhere
- the search for a continuous improvement of working methods
- long-term relationship and commitment
Only resumes written in English will be evaluated.
Imagicle builds a comprehensive suite of Unified Communications (UC) and Customer Experience (CX) applications that harness AI to enhance communication and optimize business resources. Designed for flexibility across cloud, hybrid, and on-prem environments, our solutions empower businesses globally to streamline interactions and elevate customer service. With over 15 years of experience, we are committed to delivering faster and smarter communication tools that adapt to the needs of our users.
- Founded
- Founded 2010
- Employees
- 51-200 employees
- Industry
- Diversified Telecommunication Services
Channel Account Manager