Certified Peer Specialist - Peer Support Talk Line

Access Services is seeking kind and hardworking Certified Peer Specialists or Certified Recovery Specialists to join our Peer Support and Teen Talk Line program, for an in-office position in Plymouth Meeting, PA.

The Peer Support Talk Line is a warm line where adults in Montgomery County can text or talk on the phone anonymously with a peer counselor about any problems they are facing, without fear of judgment. Our peers are standing by to provide a listening ear and any advice that may be helpful.

As a Certified Peer Specialist or a Certified Recovery Specialist, you will make an impact in the lives of Montgomery County residents every day by being an active listener, showing empathy toward people from all walks of life, and using your own life experience to connect with individuals who are struggling. You will also have an opportunity to develop valuable personable and professional skills!

Visit our Facebook page to get a glimpse of what we do!
https://www.facebook.com/peersupportandteentalklin...

Work Schedule: The warmlines are open from 1-9pm daily.

• Tuesday and Wednesday 1PM -5PM, Thursday 5PM-9PM, Fri, 5PM-9PM, Saturday 1PM-9PM.

*Please note that this is not a remote position*

Requirements

Key Responsibilities of Certified Peer Specialist or Certified Recovery Specialist:

• Answer telephone calls and text messages, exhibiting empathy and active listening skills
• Complete daily logs and required documentation in a timely manner
• Communicate with supervisors effectively, accurately, and in a timely manner

• As needed, offer support to individuals developing recovery/WRAP plans
• Maintain regular and predictable attendance
• Ensure own proper conduct and fair representation of Access Services
• As needed, respond to teens reaching out on the Teen Talk Line

Qualifications:

• High school diploma or GED (required)
• Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS) certification (required)
• 1+ years of personal experience with chronic mental health issues (required)
• Some experience supporting individuals with mental illness (preferred)

Benefits

Benefits:

Pay: $18/hour with CPS or CRS certification, and increases based on education and experience

All part-time employees receive the following benefits:

• Mileage/Toll Reimbursement, paid travel time between worksites.
• Employee Assistance Program (telehealth/in person).
• Referral Bonuses up to $750 per hire.

• College tuition discounts, Credit Union perks, retail discounts.

20 hours+ benefits include :

• Paid Time Off, Tuition reimbursement, 401k program.

Access Services is an Equal Opportunity Employer

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