Does Your Career Need a “Lift”?

Lift Auto Group (Lift) is an operator/consolidator in the collision repair industry. Our Operations and Centralization team is seeking a talented Centralized Estimator to join our team. The ideal candidate would be well versed with The Tesla Certification Program. This opportunity is fully remote and offers room for growth.

Lift currently owns/operates 56 collision repair centers located in British Columbia, Alberta, Saskatchewan, Ontario and Yukon Territories with close to 800 employees and plans for continued, sustainable expansion coast to coast.

Career Overview/Responsibilities:

• Frontline client service: responding appropriately virtually, online & telephone inquiries, and maintaining timely communication with shop staff, and customers during the repair process.
• Schedules estimate and repair appointments.
• Accurately completes estimates according to company standard operations procedures for estimates and parts.
• Supporting the ordering and sourcing of parts.
• Accurately posting invoices in a timely manner.
• Ensures customers have a clear understanding of their insurance and are aware of any required deductibles.
• Manages/supports the customer experience. Uses Nexsyis for the full cycle of the repair process – contacting the customer with repair status updates, ensuring the customer authorization is given prior to commencing repairs, arranging alternate transportation for customers and preparation for delivery of the repaired vehicle to the customer.
• Actively participates in supporting the workflow of the supporting shops including daily meetings and willingness to take on other duties as request by operations manager.

Requirements

What does it take to be in consideration with Lift Auto Group?

• 5 years’ experience in collision estimating required.
• Tesla Certification required.
• Strong communication skills, attention to detail and desire to strive for excellence.
• A basic understanding of insurance companies’ guidelines.
• Comprehensive understanding of the entire repair process.
• In-depth knowledge of estimating software (i.e. Mitchell and Qapter) is an asset.
• Exceptional communication skills.
• Proven track record of high-quality customer service.
• Ability to effectively manage and prioritize competing tasks.
• Ability to demonstrate initiative and thrive in a fast-paced environment.
• Willingness to learn and develop additional knowledge.

Benefits

• Remote Working Opportunity: Flexibility to work from different locations, promoting a better work-life balance.
• Full Paid Benefits: Enjoy comprehensive coverage for you and your family - on us.
• Career Growth Opportunities: Our rapid expansion means ample room for your professional advancement.

• Employee-Centric Culture: Be part of a team that values positive and health work environment, recognizing and rewarding your hard work.

Career Path: As CSN continues to grow, other career opportunities may become available.  

CSN is an Equal Employment Opportunity employer. We strive to cultivate an inclusive and accessible environment, where all employees and customers feel valued and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities.

Disclaimer: CSN Collision “CSN” does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CSN to provide resumes to this posting or website will be considered unsolicited and will not be considered. CSN will not pay any referral, placement, or other fee for the supply of such unsolicited resumes or information.