Libra Solutions seeks a Case Specialist to manage complex personal injury cases, collaborating with legal and medical professionals to improve customer outcomes and achieve financial targets.
When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.
Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.
Libra Solutions is seeking a highly responsive and goal-oriented Case Specialist to join our Special Resolutions Team. This role requires an energetic and driven professional who can positively impact both financial outcomes and customer experience.
The Case Specialist will assess complex cases and collaborate with law firms, medical providers, and insurance carriers to achieve mutually beneficial resolutions. The ideal candidate demonstrates strong decision-making skills and consistently delivers results aligned with targeted performance goals.
This individual will serve as a subject matter expert in customer and partner experience, operational performance, negotiation, and collections strategies. They will also help implement performance improvement initiatives that support team and organizational objectives.
In this role, the candidate will manage a dynamic portfolio of assigned cases, provide coverage for team members during absences, and deliver exceptional customer service while meeting established performance metrics.
The successful candidate will possess experience working with personal injury cases and demonstrate strong negotiation skills, contract knowledge, and excellent verbal and written communication abilities. The ideal candidate is also forward-thinking, strategic in their approach to problem-solving, and capable of navigating complex case dynamics to achieve effective resolutions.
This position is based in our Las Vegas, NV or our Huntersville, NC office.
Essential Functions:
Requirements
Benefits
We offer competitive compensation and benefits that include medical, dental, vision, life insurance plans, 401k with company match and paid time off.
Libra Solutions is a legal and financial technology company focused on transforming the personal injury litigation process. We deliver pre-settlement funding and innovative tech solutions that empower plaintiffs, attorneys, and healthcare providers to navigate the complexities of legal claims more efficiently. By streamlining workflows and addressing financial hurdles, we enhance the speed and fairness of settlements for everyone involved.
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