The Case Manager acts as the liaison between the client and the employers/representatives from educational/vocational services. They provide outreach, information, referral and a full array of mental health/rehabilitation services for clients. These services include skills training, intakes, case management, coordination and monitoring of the assessment, treatment planning and follow-up.
Essential Duties/Responsibilities
Administrative Duties
* Enroll clients into the program
• Refer clients to applicable resources.
• Ensure one-on-one education and employment support is provided.
• Maintain client records and provide follow up contact for successful placement assurance.
• Provide job readiness training to clients.
• Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients.
• Responsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage as needed
• Coordination of care with other providers such as psychiatrist, LVN, family and PCP
• Maintain at least monthly contact with clients and as needed per client needs
• Provides professional support, interventions and linkages to clients to assist in movement to a lower level of care
• Maintains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements (MediCal and Medicare standards)
• Complete and turn in progress notes within 24 hours of service
• Continually evaluate client progress and strengths. Utilize strengths to achieve goals set
• Develop and maintain professional working relationships with agencies and service providers
• Participates in management, staff and client meetings and training activities as required
• Attend treatment team as relevant to case managers clients
• Utilize the recovery model philosophy and provide services within this framework
• Maintain all assigned charts to meet the standards of the Company, County and State and Federal regulatory agencies.
• Complete chart reviews and corrections on a timely manner
• Provide services in the community including clients homes as needed
• Other duties as assigned or necessary to support the program and/or the company.
Recovery Requirements• Provide the best customer care possible.
• Identify and build upon the strengths of clients, coworkers, and the communities we serve.
• Support clients’ steps towards Recovery and Wellness.
• Create an organizational culture that respects and celebrates the diversity of our clients.
• Value learning as an ongoing process that enables us to better service our clients and establishes our leadership in the industry.
• Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes.
Knowledge, Skills and Experience
- BA degree in human services, psychology or related field and one year related experience or two years’ equivalent experience
- Proof of: valid California driver’s license and auto insurance, as well as proof of education are required record and current CPR certification
- Must have minimum one year equivalent prior case management or psychiatric treatment experience
- May be required to have knowledge of rehabilitation model
- Excellent prioritization and organization skills
- Strong interpersonal skills and good written and verbal communication skills
- Intermediate level PC skills required
- Related experience: coaching, scouts, teacher’s aide, or CPS aid
- Closely monitored with six months of training
- Ability to effectively prioritize and manage time.
What we offer:
Full Time Employees:
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Paid vacation days that increase with tenure
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Separate sick leave that rolls over each year
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Up to 10 Paid holidays*
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Medical, Dental, Vision benefit plan options
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DailyPay- Access to your daily earnings without waiting for payday*
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Training, Development and Continuing Education Credits for licensure requirements
All Employees:
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401K
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Free licensure supervision
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Employee Assistance program
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Pet Insurance
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Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment
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Mileage reimbursement*
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Company cellphone
*benefits may vary based on Position/State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled.
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Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
"We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."