Carrier Relations Manager

Carrier & Operator Engagement

  • Build and manage strategic relationships with Tier-1 and Tier-2 MNOs across multiple regions
  • Act as the primary point of contact between CloudCom and operator teams (technical, commercial, legal, and security)
  • Lead operator onboarding for Open Gateway / Network API enablement

Network API Commercialization

  • Drive adoption of Network APIs including:
    • Number Verification
    • SIM Swap Detection
    • KYC & Identity APIs
    • Device Status & Line Status
    • Silent Authentication
  • Define commercial models (revenue share, per-transaction, success-based pricing)
  • Support go-to-market strategies with operators and enterprise customers

Standards & Ecosystem Alignment

  • Work closely with GSMA Open Gateway and CAMARA standards
  • Ensure operator implementations align with CAMARA API specifications
  • Represent CloudCom in industry forums, operator workshops, and partner meetings

Internal Collaboration

  • Coordinate with Product, Engineering, Security, and Legal teams
  • Translate operator network capabilities into developer-ready APIs
  • Support roadmap planning based on operator readiness and market demand

Operational & Regulatory Support

  • Assist operators with:
    • Security and compliance alignment
    • API SLAs and operational readiness
    • Regulatory considerations (KYC, privacy, consent)
  • Support pilots, proofs of concept, and commercial launches

Required Qualifications

  • Strong experience in carrier relations, telecom partnerships, or wholesale telecom
  • Solid understanding of Mobile Network Operator environments
  • Hands-on exposure to Network APIs, CPaaS, or telco digital platforms
  • Knowledge of GSMA Open Gateway and CAMARA APIs (or strong willingness to learn)
  • Ability to engage both technical and commercial stakeholders
  • Excellent communication and negotiation skills
  • Experience working with global operators and cross-regional teams

Preferred Qualifications

  • Experience with:
    • Identity & Authentication APIs
    • Telco security standards (OAuth2, OIDC, CIBA)
    • Network Exposure concepts (NEF, network slicing, identity APIs)
  • Background in CPaaS, fintech, or digital identity solutions
  • Previous involvement in operator API monetization initiatives

What CloudCom Offers

  • Opportunity to work at the forefront of Open Gateway & Network APIs
  • Direct exposure to global telecom operators
  • High-impact role shaping operator monetization strategies
  • Flexible, international working environment
  • Competitive compensation based on experience

Ideal Candidate Profile

  • Strong telco network understanding with a business-first mindset
  • Comfortable navigating complex operator environments
  • Passionate about transforming network capabilities into digital products
  • Able to operate independently and influence across organizations

Requirements

Required Qualifications

  • Bachelor's degree in business administrative or any other related feild.
  • 10+ years of experience in carrier relations, telecom partnerships, or wholesale telecom
  • Solid understanding of Mobile Network Operator environments
  • Hands-on exposure to Network APIs, CPaaS, or telco digital platforms
  • Knowledge of GSMA Open Gateway and CAMARA APIs (or strong willingness to learn)
  • Ability to engage both technical and commercial stakeholders
  • Excellent communication and negotiation skills
  • Experience working with global operators and cross-regional teams

Preferred Qualifications

  • Experience with:
    • Identity & Authentication APIs
    • Telco security standards (OAuth2, OIDC, CIBA)
    • Network Exposure concepts (NEF, network slicing, identity APIs)
  • Background in CPaaS, fintech, or digital identity solutions
  • Previous involvement in operator API monetization initiatives

What CloudCom Offers

  • Opportunity to work at the forefront of Open Gateway & Network APIs
  • Direct exposure to global telecom operators
  • High-impact role shaping operator monetization strategies
  • Flexible, international working environment
  • Competitive compensation based on experience

Ideal Candidate Profile

  • Strong telco network understanding with a business-first mindset
  • Comfortable navigating complex operator environments
  • Passionate about transforming network capabilities into digital products
  • Able to operate independently and influence

ARPUPLUS is your gateway to the VAS world. We are the mobile VAS pioneer in MENA region & emerging Markets with a wide range of products headquartered in Cairo. ARPUPLUS is an A15 subsidiary founded in 2003, operating with more than 200 talented employees serving in 15 offices and 3 R&D centers to cater for the need of 40+ MNOs reaching more than 75% of MENA mobile subscribersARPUPLUS is leading to change the lives of people in the MENA region through technologies that facilitate every aspect of their lives from bringing them news, to availing easier ways to order food, pay, book tickets, interact with their governments, receive communication about their brands. ARPUPLUS is connecting the region to the new tech savvy 21st century lifestyle

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