Mahmee is on a mission to make the United States the best place in the world to give birth by providing wraparound pregnancy and postpartum care that treats the whole you! Mahmee's overarching goal with infant feeding is to deliver expert-level lactation support and education to families in-hospital and post-discharge. While promoting breastfeeding remains a primary objective, we are committed to respecting a family's right to choose the best feeding method for them. Mahmee is backed by some of the most well-known venture capital investors in the world, including Goldman Sachs Asset Management, Mark Cuban, Serena Williams, and Arlan Hamilton, among others.
The primary goal of this role is:
To lead the clinical and professional development of Mahmee’s doula team, while continuing to provide compassionate, culturally competent birth and postpartum care. Success in this role means doulas feel supported and prepared, clients feel informed and empowered, and the doula care model is aligned with Mahmee’s values.
You must have this knowledge:
Birth doula and postpartum doula standards of practice and ethics
Community birth trends and patient-centered approaches to birth planning
Scope of non-clinical birth support and boundaries in interdisciplinary care
Trauma-informed, anti-racist, and culturally responsive birth work
Care coordination and referral practices in maternal health
You must have these skills:
Birth support and postpartum care experience across diverse populations
Ability to mentor peers, give feedback, and guide through case review
Comfortable representing doula team in interdisciplinary spaces
Strong communication and boundary-setting in both peer and client relationships
Familiarity with documenting doula support in digital platforms
Your key responsibilities will be:
Deliver non-clinical birth and postpartum support to Mahmee clients with professionalism, empathy, and alignment to organizational values
Lead peer mentorship and continuing education for the doula team
Review cases and escalate any clinical flags to Linda or relevant leads
Collaborate with Linda and the Care Logistics Manager on scheduling and shift assignments
Support new doulas in onboarding and aligning with Mahmee’s standards
Represent the doula team in cross-functional leadership conversations and case reviews
