Candidate Human Resources - Cape Town

Candidate Human Resources Location: Office based in Century City, Cape Town Type: Full-time Working hours are expected to be: 9AM - 6PM UK time. (11AM - 8PM SA time in SA summer, 10AM - 7PM SA time in SA winter) Shorter days during some of August. Salary: Base: 18,000 - 25,000 Rand per month About Zen Educate:  Zen is revolutionising education. Schools spend over £2bn a year on agency staff, and £600m of that goes straight into the pockets of recruitment agencies. That’s why we’ve built an alternative.  Our online platform gives schools instant access to hundreds of profiles of fully vetted teachers and support staff. Since launching in 2017, we’ve saved schools over £30m – money that goes straight back into school budgets and increases teachers’ pay.  The opportunity  This is your chance to join a tech startup in hypergrowth. We’re passionate about professional development, and we’ll work to maximise your personal and career growth. We're looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do.  We have recently raised our Series B funding of $37mil, the largest round in European EdTech this year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets! What you’ll be doing: The Educator HR Generalist will play a key role in ensuring that Zen Educate is an amazing and responsible employer for the thousands of educators working on the Zen platform. The day to day responsibilities of this role includes: Safeguarding and compliance: Supporting with safeguarding concerns raised by schools, and escalating as appropriate Educator HR: Handle day to day queries related to HR policies, pay, onboarding and offboarding and anything else to ensure our educators are fully supported working with Zen Complaints: Manage and triage educator complaints, conduct investigations where required and ensure timely and fair resolution Policies: Support in maintaining clear and up to date HR policies, handbooks and processes for our educators. Ensure new or updated policies are communicated clearly and in a timely manner to our Educators. Cross-functional collaboration: Work closely with Account Management, Operations and Customer Support to ensure Educators are supported when working on the Zen platform  Minimum requirements: (Required) Native or native-like command of verbal and written English (Required) Comfortable with using technology, including Google Suite and CRM systems (Required) Ability to handle sensitive information with confidentiality (Preferred) Experience in an internal human resources role and/or degree in human resources What's in it for you?  ● Work that you want to talk about  ● Competitive salary  ● 25 days of holiday in line with UK education term dates, plus UK bank holidays.  ● Fun-loving, tight-knit team solving a problem that makes a difference  Diversity and Inclusion  At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.  We welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.  We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team. We can’t wait to hear from you!