Call Center Sales Chat Representative - SAT

Are you ready to take your sales career to the next level? Join OneTouch Direct as a Sales Chat Representative in vibrant San Antonio! We’re not your typical call center—since our founding in 1998, we have built a reputation as a leading provider of contact center solutions, partnering with Fortune 500 companies to deliver exceptional products and services.

As a Sales Chat Representative, you’ll engage with customers, guiding them through a seamless sales experience. Here’s what your day will look like:

• Connect with potential and existing customers, sharing valuable information about our fantastic products.
• Ask insightful questions to truly understand customer needs and preferences.
• Leverage your skills to recommend solutions, making the most of every opportunity to cross-sell and upsell.
• Accurately process orders while ensuring a hassle-free experience.
• Provide a consistently amazing customer journey with every interaction!

Requirements

• 1+ year of sales experience is required.
• Experience in hospitality or call centers is a bonus, yet enthusiasm and a willingness to learn are what really matter.
• Excellent communication and writing skills are a must—let your personality shine!
• You’re comfortable with tech, including typing, navigating multiple tabs, and leveraging different systems.
• Problem-solving excites you, and you take pride in creating great customer experiences.
• High energy and a dynamic personality will help you succeed in this fast-paced environment.
• Multi-tasking, prioritizing, and effective time management are right up your alley.
• A strong phone presence with experience in engaging customers is an advantage!

Benefits

• Full time. 40 hours per week schedule with overtime opportunities!

• Great pay. Hourly base salary + unlimited commissions + benefits!
• Training. Paid training & development
• Benefits. Health Care Plan (Medical, Dental & Vision)
• Growth. Opportunity for professional and personal growth
• Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
• Guaranteed hourly base pay + UNLIMITED COMMISSIONS.