Deadline Date: Friday 20 February 2026
Requirement: Principal Assistant
Location: The Hague, NL
Full Time On-Site: No
Time On-Site: 50%
Total Scope of the request (hours): 1150
Required Start Date: 30 March 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
Portfolio, programme and project support
- Makes sure that support services are delivered effectively across portfolios and projects.
- Applies and recommends appropriate control solutions for planning, scheduling and tracking project activities.
- Configures and maintains project management tools, and provides clear guidance on related procedures, processes and techniques.
- Offers basic advice and clarification on the development of individual project proposals.
HSMO Tasks
- Assists to maintain information registers and makes sure data is kept up to date.
- Supports users in locating, saving and organizing information in line with established guidance.
- Escalates any concerns or issues with information handling to senior team members.
- Assists with straightforward data-quality activities, such as correcting file names or updating metadata.
Resource Management
- Assists in the effective planning, coordination and control of project resources.
- Helps to ensure that resources are allocated and monitored appropriately so that project deadlines are met.
Business administration
- Assists the team or manager in gathering and providing the information needed to support ongoing team processes.
- Helps to plan and prepare for meetings.
- Sets up and offers clear guidance on software, procedures, processes, tools and techniques for administration and workplace productivity.
- Liaises and coordinates activities across functions.
- Updates and maintains office policies and procedures.
Additional duties for this post:
Customer-facing duties
- Providing information about the organisation's services, facilities, or procedures.
Administrative and coordination duties
- Scheduling and confirming appointments, meetings, or reservations.
- Organising, updating, and maintaining files, records, and basic databases or spreadsheets.
- Preparing and internally coordinating Statements of Work (SOW) for release to agency customers.
- Contributing as needed in project delivery: review project documents, site implementation, change management, risk & issue management etc.
- Preparing and maintaining project plans (including service now activities)
- Assisting in resource allocations
- Create, maintain and administer project plans, as needed, on behalf of Project Managers;
- Coordinate with Resource Managers in respect to availability of resources to undertake activities on projects;
- Monitoring project performance, and approving time from resources;
- Maintain project portals and document libraries;
- Report on project status;
- Performs other duties as may be required.
Requirements
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Education: Bachelor's degree in either Economics, Finance, Human Resources, Business Administration, or relevant discipline with 7 years post related experience.
Core Experience Areas:
- Portfolio/Project Support (5-7 years): Configuring MS Project/ServiceNow, planning/tracking activities, budget management, expense tracking, financial reporting, project presentations
- HSMO/Information Management (5+ years): SharePoint administration, data quality/metadata management, records handling, documentation/procedure writing
- Resource Management (4+ years): Resource planning/coordination, onboarding personnel, staffing coordination
- Business Administration (5+ years): Meeting coordination, cross-functional liaison, policy/procedure development, basic user training
- Customer-Facing Communication (8+ years): Service communication, appointment scheduling, multi-channel customer interaction, stakeholder relations
- Project Delivery Support (4-5 years): SOW preparation, project planning, performance monitoring, risk/change management, lessons learned
- Microsoft Office Automation (5+ years): Advanced Excel (budget/data analysis), Word, PowerPoint, Outlook, Teams proficiency
- English Communication (10+ years): Excellent spoken/written English, professional correspondence, presentations
Key Soft Skills (8+ years each):
- Initiative & Flexibility: Problem-solving, adaptability in fast-paced environments
- Interpersonal Skills: Collaboration, customer-service mindset, stakeholder support
Desired Skills:
- Social media management
- Personnel onboarding
- Expense tracking/financial admin
- Presentation support
- Procedure documentation
- Training delivery
- MS Project/ServiceNow expertise
- SharePoint governance knowledge
