Deadline Date: Friday 19 December 2025
Requirement: Principal Technician (VTC/AV)
Location: The Hague, NL
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 19 January 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
Under the direction of the Digital Events Manager, the incumbent will perform duties including:
- Set up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording.
- Write, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication;
- Prepare and manage a (mobile) streaming studio including videowalls, greenscreen, etc.
- Create and write a technical plan and Run of Show for larger digital/hybrid conferences and events.
- Instruct and supervise a technical team during larger digital/hybrid conferences and events.
- Set up, configure and operate PTZ cameras using NDI protocol.
- Design and create jingle's, banners, and other digital signage required for digital events and meetings
- Provide first level support and trouble shooting for customers experiencing issues with conference scheduling, videobridging, recording etc.
- Identify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring;
- Deputize for higher grade staff, if required;
- Perform other duties as may be required.
Specific Working Conditions: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.
Requirements
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Higher training in a relevant discipline (such as Telecommunications, Electronics, Electrical, or Computer Engineering)
- At least 5 years of professional AV experience, with a strong focus on sound mixing for live events and TV productions.
- Experienced in setup, configuration and operation of PTZ cameras using NDI protocol.
- Proficient in video control systems such as Blackmagic as well as production systems like vMix for live switching and content management.
- Minimum 5 years of hands-on experience delivering live digital and hybrid events on streaming platforms such as Webex, Microsoft Teams, and Sype.
- Experience in leading a team of AV technicians during live digital/hybrid events and meetings.
- Ability to configure, install and troubleshoot industry standard collaboration services from both Poly, Cisco etc. including Poly RMX, Poly DMA and Poly RPRM;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.
- Language Proficiency: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCIA is conducted in the English language.
