Buying Group Manager

Who we are: 

Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs. We're working hard to create solutions for building operators to enable the vision of Net-Zero Emissions by 2050.

   

We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a work–life balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees.  

  

Your mission: 

As the Buying Group Manager, you will be responsible for overseeing the day-to-day operations of the Reliable Controls Buying Group program, ensuring that our authorized dealer network experiences seamless and efficient services. You will also lead the Customer Care team, fostering an environment that encourages consistent and exceptional service and support. Reporting to the VP of Supply Chain, you’ll partner with them to develop and implement strategic initiatives that expand and strengthen our partner network and enhance the quality of support we provide. 

This is a hybrid position based in Victoria, BC; candidates must be located near Victoria to support occasional onsite meetings and collaboration.

 

In this role you will: 

• Manage and grow relationships with buying group partners to drive performance and long-term value  

• Lead quarterly business reviews to identify opportunities for growth, alignment, and improved collaboration  

• Oversee buying group pricing, contracts, and commercial terms to ensure accuracy and consistency  

• Resolve complex operational issues related to pricing, supply, tariffs, and order fulfillment  

• Work closely with the VP of Supply Chain to develop and execute strategic initiatives that expand and strengthen the partner network 

• Lead the Customer Care team by establishing clear KPIs, workflows, and accountability structures  

• Coach and support team members to deliver a high-quality, customer-focused experience  

• Ensure clear, proactive communication with dealers on pricing, availability, and lead times  

• Collaborate cross-functionally with Supply Chain, Operations, Finance, and Marketing to support initiatives  

  

This role might be right for you if you have: 

• 5-8+ years of experience in procurement, supply chain, purchasing, or vendor/partner management  

• Strong experience managing supplier relationships, contracts, and commercial agreements  

• Proven ability to lead a customer-facing or operations team  

• Excellent communication skills, with the ability to convey complex information clearly  

• Strong problem-solving skills and the ability to manage competing priorities  

• Experience working with ERP or order management systems  

• A collaborative mindset and ability to work effectively across teams  

• A high level of integrity, accountability, and professionalism  

 

You’ll be successful in this position if you: 

• Have experience in building automation or a related technical industry  

• Enjoy building relationships and working closely with external partners  

• Have experience improving processes or scaling operational programs 

• Demonstrate a strong customer focus and commitment to delivering a high-quality experience  

• Effectively lead, coach, and develop team members to drive accountability and results  

 

What we offer: 

Competitive Compensation & Rewards: Your hard work and dedication don’t go unnoticed. We offer: 

• A competitive extended health and dental plan for you and your family 

• A yearly RRSP contribution on the company’s behalf, plus employee contribution matching to support your financial growth 

• An annual profit sharing bonus that recognizes your contributions to our growth 

• A salary that is based on market data and reviewed annually, with merit increases and cost-of-living adjustments 

Work–Life Balance & Flexibility: We know quality work comes from a balanced life. That’s why we offer generous paid time off and remote work options whenever possible. 

Health, Wellness & Community: Your well-being matters. Enjoy access to free on-site gyms at both Victoria locations, along with social events nearly every month. Prefer green commuting? You’ll even be paid for choosing sustainable transportation. 

Learning, Mentorship & Growth: We offer $2,000 per year reimbursement for learning and development related to your role, mentorship from experienced team members, and development pathways to help you grow. 

Recognition & Celebration: We celebrate excellence with awards and recognition for both long service and outstanding achievements. At Reliable Controls, success is a team effort, and we make sure it’s shared and celebrated. 

Purpose-Driven Innovation: At Reliable Controls, innovation means creating sustainable, meaningful solutions that make buildings smarter and the world greener. Every project you work on contributes to a legacy of environmental responsibility and global impact. 

The full compensation band for this role is $106,000.00 - $151,000.00 CAD annually. Please note that the hiring range for this position is $113,000.00 – $124,000.00 CAD. Final compensation will be determined based on experience, skills, and internal equity. 

 

At Reliable Controls, we believe that a wide range of perspectives, experiences, and backgrounds make us stronger as a company and as a community. Reliable Controls is proud to be an equal opportunity employer, and we’re committed to fostering diversity, equity, inclusion, and belonging in every aspect of our organization. 

When applying for a role, we recognize that each person’s career path is unique. Even if your experience doesn’t perfectly match every listed qualification, we encourage you to apply. We value potential, passion, and alignment with our values as much as direct experience. 

We’re also dedicated to ensuring that every candidate enjoys a comfortable, respectful, and accessible interview experience. If you require any accommodations during the hiring process, please let us know. 

Let’s connect!