Business Systems Solution Architect

We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are deliberate and self-reflective about the kind of engineering team and culture that we are building, seeking engineers that are not only strong in their own aptitudes but care deeply about supporting each other's growth.

The Business Systems Solutions Architect is a strategic technical leader responsible for designing, optimizing, and scaling Clover’s enterprise business systems across ERP, EPM, CRM, CMS, and related applications. This role partners with business teams to translate complex business processes into robust, secure, and scalable technical solutions. The Solutions Architect drives standardization, automation, and systems alignment across the organization while ensuring strong data integrity, compliance, and operational efficiency.

As a Business Systems Solution Architect  you will:

• Evaluate end-to-end workflows across ERP, EPM, CRM, CMS platforms and associated applications by working with cross functional business teams to identify automation opportunities and optimize performance.
• Act as a partner with cross-functional IT teams and stakeholder leaders, ensuring systems and processes align with evolving business priorities - including the organization's AI strategy.
• Redesign and standardize processes to increase accuracy, reduce cycle times, and improve end-user experience.
• Lead and administer planning, testing, and deployment of new features and technologies to ensure smooth adoption and minimal business disruption.
• Be responsible for change management documentation and application standardized training.
• Prioritize and administer enhancement requests based on strategic value, data-driven impact, and resource availability.
• Manage competing deadlines with structured project management practices.
• Ensure seamless operation of data integrations, monitoring daily data flows and proactively mitigating disruptions.
• Serve as the escalation point for complex system issues, coordinating resolution with internal technical and business teams and external vendors.
• Lead application releases, validations, configurations, upgrades, and issue resolution.
• Serve as application administrator for supported business applications and troubleshooting.
• Translate SOX requirements into tangible tech solutions, making compliance more efficient, continuous, while reducing costs and risk.

Success in this role looks like:

• You demonstrate strong understanding of enterprise application dependencies, integrations, and API capabilities.
• You have excellent communication (oral and written) and attention to detail
• You have the ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
• You have strong analytical and problem-solving skills.
• You are able to adapt to changing business needs and requirements.
• You have experience troubleshooting and resolving both user and system related issues.

You should get in touch if:

• You have a Bachelor’s degree in Information Systems, Computer Science, Business or related field.
• You have 5–8+ years in business systems, solutions architecture, or technical consulting.
• You have a proven track record of implementing cross-system improvements. 
• You have experience owning system design for a company or large program.
• You have a strong project and task management skills.
• You have advanced Excel and Advanced SQL Query experience.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $130,000 to $150,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.