Role: Business System Analyst - Pega
Job Description
· Typically 2-4 years experience in Pega 7, Java, J boss app server
· Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
· Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
· Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
· Make changes to configurable items, which include hardware, software, documentation, etc.
· Participate in Coding and Code Review.
· Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
· Prepare user manual and operations manual, and plan & facilitate training of users and operators.
· Provide post implementation support (including production support and service requests).
· Escalate and discuss critical issues such as scope creep with the relevant managers.
· Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.
· Familiar with Software Development Life Cycle (SDLC)
· Ability to produce specifications for documentations and implementations
· Experience in IT business analysis techniques
All your information will be kept confidential according to EEO guidelines.