Business Support Administrator, Operations

Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling transactions and violations for the world's largest commercial fleets and rental car companies, serving over 8.5 million vehicles whilst, via our proprietary connected systems, are processing nearly 165 million transactions each year for more than 50 tolling authorities.

Our values

Verra Mobility is a vibrant and rapidly expanding company that places people at the heart of everything we do. We wholeheartedly embrace our core values: Do What’s Right, Lead with Grace, Win Together, and Own It in our every interaction with our customers and dedicated team members.

As our business looks forward and continue to deliver premium service to our valued customers, we wish to engage a committed, full time, individual who is skilled in Administration/Office Support.

This is a permanent, full-time position, working from our South Melbourne office, 8am - 4pm, 5 days per week.

The role: 

This critical administrative function plays a vital role in providing high-quality admin and project support to our talented APAC Operations team, ensuring the smooth delivery of road safety related services to both internal and external customers. This includes managing monthly invoicing, generating purchase orders, maintaining accurate records, and overseeing contractor compliance with safety standards. Additionally, the role offers the opportunity to act as the second-in-charge (2IC) to the Business Support Manager when required. You'll be a collaborative team member, driving operational efficiency while upholding Verra Mobility's commitment to quality, sustainability, and safety. If you're passionate about road safety and a committed team player, we'd love to hear from you!

As a Business Support Specialist at Verra Mobility you will:

• Collaborate as a positive and active member of the APAC Operations team, aligning with Verra Mobility’s values.
• Process monthly invoices and manage purchase orders for goods and services in a timely manner.
• Maintain accurate registers, spreadsheets, and deliver customer reports per SLAs on a daily, weekly, and monthly basis.
• Manage work permits, contractor agreements, and ensure compliance with Work Health and Safety standards via our Linksafe app.
• Oversee multiple customer support inboxes and perform various administrative tasks to support daily operations.

Who are you?

As the ideal candidate for this role you are detail-oriented, with the ability to tackle challenges through strong problem-solving skills and adaptability under pressure. You’re customer-focused, ensuring satisfaction while effectively building relationships and collaborating with a variety of stakeholders. Proficient in the MS Office Suite, with experience in SAP ByDesign preferred, you bring a minimum of 3+ years in business support or office/operational administration. Additionally, you possess foundational project support skills and have worked in regulated environments. A Cert IV in Business Administration and a full Australian Driver’s License are highly desirable.

To apply, click below, submitting your resume and a cover letter detailing your suitability for the role. We look forward to your application!

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.