Business Risk Senior Analyst - Servicing

ESSENTIAL DUTIES and RESPONSIBILITIES, include, but are not limited to:

• Partnering with CMG Enterprise Risk Management in the timely fulfillment of Servicing-related external requests (regulatory examinations, investor/insurer audits, state examinations, etc.).
• Ensuring records of all external audit requests are maintained, to include important dates, transcripts of all responses provided (verbal and written), and copies of all materials received and provided.
• Leading risk-related change efforts to ensure all required efforts are coordinated/aligned for timely implementation and that evidence of changes are packaged & retained. 
• Providing all information needed to establish a strategic direction for corrective action implementation and monitoring to ensure high-risk issues are resolved/remediated timely and in full.
• Keeping up on rules/requirements, regulatory publications & industry hot topics (i.e., Consent Orders, Supervisory Highlights, Press Releases, etc.) in support of strengthening processes and procedures to lower risk and ensure compliance.
• Drafting departmental policies and procedures that are compliant, reflect accurate information, and remain in a ready to deliver state upon request.
• Partnering with Senior Leadership to execute on new risk-related departmental programs & efforts.
• Supporting risk efforts related to the CMG subservicing oversight program.

QUALIFICATIONS AND EXPERIENCE

• 5-7 years of experience in mortgage operations with marked experience in a compliance, risk, and/or audit role.
  • Bachelor’s Degree or equivalent work experience.
  • Demonstrated subject matter expertise in mortgage servicing.
• Knowledge of consumer protection laws and regulations impacting mortgage servicing.
• Experience managing high-risk examinations and issue remediation efforts.
• Ability to work with all levels of staff and Management.
• Ability to handle multiple tasks simultaneously and meet established deadlines.
• Excellent verbal, written, and interpersonal skills.
• Keen attention to detail.
• Ability to effectively mentor, coach, and provide constructive feedback.
• Ability to analyze and credibly access the effectiveness of operational risk management and the supervisory control environment.
• Advanced PC systems skills including proficiency with the Microsoft product suite.

SUPERVISORY RESPONSIBILITIES:

Direct Reports:    NA

PHYSICAL and ENVIRONMENTAL CONDITIONS:

This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.

Base Compensation Information – This is a remote role that can be performed from within the United States. CMG pays a competitive base which ranges from $70,000 to $84,000. Factors that affect base salary may include: Loan Servicing experience, overall knowledge of loan servicing, number of years worked in mortgage industry, types of roles performed, computer skills, customer service experience specific to working with mortgage lenders, and education.