ABOUT THE ROLE

The Business Process Manager at Cornerstone Building Brands Aperture Solutions is responsible to lead a team to employ methods to discover, model, analyze, measure, improve and optimize business strategy and processes focusing on customer experience from an order entry perspective. In this position, you will focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability, and assist the organization to meet its business objectives and goals.

WHAT YOU’LL DO

Oversee and manage team members to set clear expectations and provide performance feedback to achieve success
Establish workshops/activities to ensure strategic timelines are met
Coordinate team efforts by site based on organizational deployment roadmap
Collaborate with functional leaders and their teams to achieve harmony in goals and objectives
Oversee creation of business requirements and delivery to development teams
Organize validation testing for all configuration and functional changes pertaining to order entry processes and systems
Manage the creation and training of standard operating procedures as they pertain to order entry functions for both internal and external customers
Work with other functional areas of the business on communication of process/system changes to ensure a smooth transition of deployments

WHAT YOU’LL NEED

Bachelor’s degree in business or in lieu of a degree, a minimum of 10 years of significant, relevant professional experience
Minimum of 5 years’ experience with project leadership and team management
Strong communication and leadership skills
Experience mapping and testing various business processes
Ability to work and collaborate with all levels of an organization
Excellent knowledge of Microsoft products including Outlook, Excel, Word, and Power Point
Preferred knowledge of WTS Paradigm and various ERP functionality

All your information will be kept confidential according to EEO guidelines.